Upgrade activity was busy in recent months as a number of clients moved to new releases of Advantage.
MOTOR went live on Advantage 10 R1 in early April and, due to their thorough testing procedures, the go live was nearly flawless.
Todd Ladson, Motor's Director of Financial Services, had this to say to ACS: "I just wanted to drop a note to let you know how smoothly MOTOR's upgrade to 2010R1 went. With Paul DesRosiers' leadership throughout the process and the support of your employees such as PhilippeRowland, Larry Kleber, Martha Krieg and of course, my favorite, Ken Darnell, the upgrade went extremely smooth. We have been live for the last 2 ½ weeks with no problems at all (and I mean no problems)."
National Auto Research (Black Book) upgraded from 2005R2 to 2009R2. They have 2 production areas - Black Book and Veretech Holdings, Inc., a company acquired in March, 2007. Veretech is a much simpler configuration (PRO Only) and they went live February 1, 2010. Black Book went live the weekend of April 3rd, 2010. Both go-lives were relatively uneventful thanks to Paul DesRosiers and his team.
"The time Paul spent with us onsite going over the Upgrade Audit results and Schema changes proved to be invaluable," says Ricky Land of NAR. "We were able to get both upgrade areas configured properly and moved into setup and testing much sooner than scheduled. Most importantly, our upgrade was completed on time and under budget, which is going to allow us to pursue some much needed custom mods!"
American Psychiatric Association also went live on 9r2 in March.
Congratulations to these clients on successful upgrades!
MOTOR purchased the Advantage AMB module to handle the authentication of customers and manage billing and accounts receivable for the database customers. A large benefit of using AMB is its integration with the rest of the system. The previous method involved several disparate systems requiring manual updating.
Along with the CRASH database, MOTOR also converted the rest of their E-Tech products, including such things as wiring diagrams, heavy truck products and technical service bulletins. Motor's Jay Goklani and Nilesh Acharya spearheaded the effort to combine the E-Tech family of products using AMB. Their efforts paid off, as there were no unanticipated issues at go-live.
"This was a huge undertaking by both Jay and Nilesh," said Todd Ladson, Motor's Director of Finance, as he announced the launch. "Both of them worked extremely hard at combining both the E-Tech family of products along with Advantage's Access Management module, creating a very robust application for our customers."