Later this month, Corey Mantel will be presenting a no-cost demo on the new Customer Service Notes Management enhancements. This feature provides an alternative means of "working" customer service notes through a new note activity workspace. A supervisor workspace has also been made available to allow organization of customer notes into folders, which allow for folder-specific rules to be defined. Registration will be opening soon.
The second "multi-session webinar" of the year is already under way. Daryl Vautour is presenting the second of a two-part webinar on "Data Entry Scripting: Setup and Order Entry" May 15th. The first session was on May 13th. These multi-session webinars offer a more in-depth training avenue. We're also including a quiz and/or exercises to refine the skills learned in the multi-session webinars.
To see the latest listing of available webinars, and to register, visit the Advantage Webinar page.