françaisNovember-December 2010
Welcome New Client: Ouest France
ACS is pleased to announce that Ouest France has chosen Advantage. Ouest France is a large regional newspaper company based in Rennes in Brittany. They publish 4 daily papers and their flagship--called Ouest France--is the largest daily newspaper in France, with 800,000 copies and 44 editions a day. Implementation has already begun and the ACS project team includes Levi Hyssong (project manager), Philippe van Mastrigt (project director), and Karl Davis (lead engineer). For Ouest France, the team includes Antoine Péculier (project manager), Jean-Dominique Hardy (project director), Anne-Yvonne Surel, IT project manager) and Laurence Cuchard (system administrator.) We welcome Ouest France to the Advantage community.
Welcome New Client: Newsmax Media
ACS is pleased to welcome Newsmax Media as a new Advantage client. The 12 year old company is an American political news media organization based in West Palm Beach, Florida. It operates the news web site Newsmax.com, and publishes Newsmax Magazine, as well as a host of health and financial newsletters.
Newsmax looked at possible solutions and chose Advantage for its powerful marketing capabilities, robust promotion support, and excellent reputation among publishers like themselves. They also felt comfortable with the project management expertise of the ACS implementation team.
Please join us in welcoming Newsmax Media to the Advantage family.
Welcome New Client: Martin Media
ACS is pleased to announce that Martin Media is the latest publisher to choose Advantage, and the fourth in France. Martin Media is located at Révigny sur Ornain, in la Meuse, a region of Lorraine. Martin Media also has an editorial office in Paris, as well as offices in Nancy, Liège (Belgium) and Madrid (Spain).
Martin Media publishes 12 titles in the areas of education and psychology, hobbies (specifically genealogy, coin collecting and woodworking) and social work. They chose Advantage for its high availability, web integration and online content management capabilities and ACS for its project management expertise.
ACS Welcomes New Employee: Patrick DeLine
Patrick DeLine has joined ACS in the Implementations and Engineering Services group led by Karl Davis. He is a recent graduate of the University of Wisconsin in Madison, where he earned dual bachelor degrees, in math and computer science. Having grown up in a small town in rural Wisconsin, Patrick found the urban life in Madison to be a big change. He missed being surrounded by nature, although he thoroughly enjoyed his college experience, participating in the marching and concert bands (he plays the euphonium), and playing ultimate Frisbee. He also took a fencing class, which he found to be a fascinating sport. And he finished on a real high note, spending his last semester of college in Leeds, England.
Attention: Emergency Support Users
When contacting emergency support, you may opt to send email to emergencyatadvantagecs.com in addition to calling. Please be aware that the emergency Support Inbox will only accept mail from domains on our Safe Sender list. We’ve done this because spam was triggering too many unnecessary calls to the emergency support people.
All of our client domains are on this list, so please be sure and send your email from your company account. If you would like to request another domain name to be added to the list, please contact Ev Acton at eactoatadvantagecs.com
Come to Las Vegas for the 2011 AUG Meeting
The annual AUG conference is being held January 12-14, 2011 in Las Vegas, Nevada. The focus of this year’s meeting is Digital Publishing and Reporting, and the keynote speaker is Ted Blizzard, CIO of the Massachusetts Medical Society.
The conference will be held at:
New York New York Hotel
3790 Las Vegas Blvd South
Las Vegas, NV 89109
www.nynyhotelcasino.com
Angie Markel: Superior Support Service
Angie Markel applies the same energy and motivation to her job in the Advantage Support Center as she does to running a marathon, which she has done 4 times (including the Boston Marathon for which you must qualify). She is detail-oriented, quick to grasp new concepts and adept at building relationships with the clients she works with.
Her supervisor, Ev Acton puts it this way: "Angie is an excellent analyst who works well with all of our clients. Angie makes sure she understands the customer’s needs and ensures that the solutions ACS provides meet those needs. Angie is a very effective communicator and does a great job of sending alerts to the user community as needed. In addition, Angie always has a smile on her face and has a witty sense of humor."
Using the Report Request History
By Mike Miklosovic
You can quickly get a list of reports and processes that have been run today, yesterday or any day. You can find how frequently certain reports or processes get run, their status and what options were used. View the history of when reports and processes have been run at the Request History view (CDSOPR/RQH).
View Processes Run for a Particular Date
The following display was set to Search By the 26th of the current month and Exact Only has been checked.
No filter was used.
The columns were customized to include the Request Status code and the Job Stream columns.
The display shows
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Which processes were part of a job stream called ARP-BASE
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The status of the processes (D means Done – processing complete)
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No processes ran with a Select Set
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CIR230 process ran with pub codes LTP and SHE
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131 processes were run on this date
- Scroll down the list to view more processes
New Product Family Feature Explained
By Phil Montgomery
The Product Family feature enables you to link a printed title with an e-version of the same content. This solves the problem of identifying the relevant content when it is published under different titles, or where different content is published under the same title or different translations. It could also be used to represent the same on-going stream of content – such as serial.
Valid values are set up at the CDSVLU view under the keyword PROD-FAM. Collective sales by Product Family are available through the SAL450 report.
Here are examples of how this can be used.
– to identify on-line and Print version of the same publication or title
– to identify additional language translations of the same work
– to designate an initial reference notebook and its serial updates
More Highlights of 2010R3
Here are more of the new features you will receive with the 10R3 release of Advantage. Click on "Read More" for more information.
- Display only default address at SVCDAT
- New tab at SVCDAT linking to documents
- Display subs as part of search results
- Control CSC prompt
- Split Cycle-End into separate queues
- Search by PO number at more views
- Create sub orders at PRO 301
Falling for Advantage Webinars
By Angie Markel
We’ve been hard at it with webinars this fall, and there are still a few more on the roster.
On Tuesday, December 7th, Phil Montgomery will be hosting a free webinar to review the rewrite of the ARPCSH view in the new UI. He will also take input from clients on the design efforts. If you haven’t registered already, please visit the webinar registration page to sign up. All webinars are at 11 a.m. EST and will last for an hour unless otherwise noted.
Below is the complete listing of fall webinars. If you missed a recent webinar and would like it repeated, have questions, or have suggestions for future webinars, please email me, Angie Markel.
Mona Hidayet represented ACS at the Franfurt Book Fair in October.