Contact us to schedule a demo or ask a question to learn how AdvantageCS can help you.
  • Industry Challenges Discussed at European CIO Roundtable

    Technology leaders from seven different AdvantageCS client companies met in Brussels in early May, just prior to the European Advantage User Group conference.  The meeting provided a forum for these executives to discuss current priorities and challenges being faced across the technology and publishing industries. 

    Attendees presented their observations on what is the highest priority for their respective IT groups, including many challenges that they’re facing as they help to build and sustain their businesses.  Lively exchanges took place during these presentations as other attendees provided additional insights.  On the second day, AdvantageCS facilitated further discussions on the most prevalent topics.  AdvantageCS also presented on the broader issue of GDPR (General Data …



  • Promotion Bundles

    A new feature, promotion bundles, is available at 2017.5 and allows you to sell a group of items together under a promotion without setting up a package for them. The feature works with the combination of a promotion and promotion choices. When an item that is part of the bundle is ordered under the promotion and non-blank choice, all items on the promotion with the same choice value are automatically added to the order. Likewise, deleting one item from the order also deletes the other items with the same promotion choice.

    To enable this feature, at the offer level in the setup dialog of the Promotion Items tab, set the Promotion Item Handling control to “Promotion Bundle.” This will then activate the feature across all items of the promotion. Turning this feature on will disallow …



  • EAUG 2017 Brings Together Companies from Eight Countries

    Earlier this month, Advantage users hailing from Belgium, France, Italy, Portugal, Denmark, Sweden, the UK, and US gathered in Brussels for our annual European Advantage User Group (EAUG) meeting. The diverse group brought a wide variety of perspectives, resulting in lively discussion both during the sessions and after hours.

    The conference kicked off with a welcome from AdvantageCS staff and a round of introductions---a critical exercise for this group. “Our European users meeting is designed to both engage our users in the region and provide an opportunity for them to engage and learn from one another,” said AdvantageCS Vice President and Chief Product Manager, Dan Heffernan. He went on to provide an overview of AdvantageCS: what’s new at the company and where we’re headed in the …



  • Welcome Air Business Subscriptions

    We are delighted to officially welcome Air Business Subscriptions (previously known as Quadrant Subscription Services) to the Advantage family. With this welcome, we are publicizing an already-established relationship between the two companies. Implementation of Advantage began nearly a year ago, with successful conversions already completed.

    Located in Haywards Heath, Air Business Subscriptions is a leading service bureau in the UK for both B2C and B2B publishers, and has been in business for 40 years. Air Business Subscriptions is part of the Air Business Group, which is in turn a subsidiary of An Post (the Irish post office).

    Air Business Subscriptions manage 400 titles with 3,500,000 subscribers from Publisher clients including The Economist, New Scientist, The Spectator, OK! …



  • FOLIO: Survey Confirms Membership Associations Lack Systems Collaboration

    Recently, AdvantageCS was invited to present the results of a survey we’d co-sponsored with FOLIO: magazine on the subject of collaboration between departments at membership associations.  The survey was sent to membership associations which have publishing/media concerns.  The results of the survey from about 150 respondents confirmed our suspicions that there is, generally, a lack of communication and collaboration between the membership and publishing/media departments at such organizations.  The respondents were in agreement that this is detrimental to the mission, and that both communication and data sharing are keys to a common goal of success. 

    One of the respondents nailed the problem by describing “a culture of silos.”  Just 14.6% of respondents said that legacy structures in …



  • Do The Next Right Thing

    There are times in life and times in business that you just aren’t sure what to do next.  Maybe the future isn’t clear, or the horizon is so wide open that you’re not exactly sure in what direction to head.  What should you do next? According to author and virtual mentor Michael Hyatt, do the next right thing.

    Start with figuring out where you want to end up: what is your goal?  Then, figure out the next step: what is the next task to complete to get you closer to that goal?  Figure out who you need to assist you in that endeavor: do you need the involvement of anyone else? If so, who?  Answer those questions and get started. It’s just that easy.  When you’re not certain what to do next, doing the next right thing will help ensure continued progress towards your stated goal or …



  • European Users Group Annual Conference May 3 - 4, 2017

    Due to the growing number of Advantage users in Europe and the UK, the European user group is thriving. In addition to contacting each other personally, they communicate through an exclusive LinkedIn group and see each other at the yearly user conference.

    2017 European User Group Meeting

    This year, the annual gathering of the Europe-and-UK-based user community will be May 3-4 in Brussels. Many thanks to Test A-chats for graciously agreeing to host the event at their office in Brussels, Belgium. Users look forward to this event, as it offers opportunities to learn more about Advantage, meet with other users and share best practices.

    This year, presentation topics by AdvantageCS staff will include Advantage News, Direction and Strategy, a Members Advantage demo, Browser-based Telesales, …



  • Where in the World is AdvantageCS Now?

    As indicated by our Facebook series, #advantageadventures, our employees spend a lot of time on the road. From large trade shows to intimate client gatherings, we enjoy engaging with thought leaders across industries, all over the world.

    Here is a photo by Tom Burbeck, Executive Vice President, from his visit to Aller Media in Copenhagen last week. Pictured are several members of the implementation team there. L to R: Michael Enk, Bjarne Christensen, and Svend-Erik Hansen.

    In case you’re wondering where we’re headed next, we invite you to visit our new webpage containing a roundup of upcoming events. As you can see, we’ve got a busy spring ahead of us. This week, our Director of European Operations, Philippe van Mastrigt, will be attending the Digital Innovators’ Summit in Berlin. If …



  • InterVarsity Press Goes Live on Advantage

    Congratulations to InterVarsity Press who recently went live on Advantage!

    InterVarsity is a publisher of evangelical Christian books in Westmont, Illinois. They now use Advantage to fulfill more than 7,000 products across a wide array of subjects. IVP also implemented Cider as their ecommerce platform, and their new website (https://www.ivpress.com/) has been well received by IVP’s customers. Adding to the complexity of the project was the fact that they also implemented ONIX---an industry standard format in the book world. 

    Many people contributed over the course of the project, but the core team at InterVarsity, led by Tricia Koning, included Holly Shermer, Kim Brown, Bob Dunne, Luke Miller, Josh Bagley, Jon Boyd, Lorraine Caulton, David Burton and Dave Page.

    On the AdvantageCS …



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