Later this month, Corey Mantel will be presenting a no-cost demo on the new Customer Service Notes Management enhancements.  This feature provides an alternative means of “working” customer service notes through a new note activity workspace.  A supervisor workspace has also been made available to allow organization of customer notes into folders, which allow for folder-specific rules to be defined.  Registration will be opening soon. 

The second “multi-session webinar” of the year is already under way.  Daryl Vautour is presenting the second of a two-part webinar on “Data Entry Scripting: Setup and Order Entry” May 15th.  The first session was on May 13th.  These multi-session webinars offer a more in-depth training avenue.  We’re also including a quiz and/or exercises to refine the skills learned in the multi-session webinars. 

To see the latest listing of available webinars, and to register, visit the Advantage Webinar page.