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Strategic Direction

Since 1979, ACS has been developing subscription management solutions for the information industry. Helping publishers manage their business more effectively is our sole focus. To determine if Advantage is right for your organization, take a look at the three pillars of our Product Management Strategy. They drive new development and enhancements to the software.

1. Multi-Product Management

Do you market multiple products/services to your customers? Do you want to see everything about your customers' activity in one customer 360° view? Advantage instantly shows you the total value of your customers, whether they purchase digital content, subscriptions, e-newsletters, print newsletters, continuity series, books, e-books, products, conference or event registrations, advertising or directories.

2. Global Customer Engagement

Do you want your customers to keep buying more from you? Advantage offers you powerful and proven features to build customer loyalty to your brands and products.

You build customer loyalty initially by making each interaction efficient and satisfying. Advantage helps you to get the customer's information entered correctly and completely, and gives you the data you need to keep the customer engaged and provide outstanding customer service.

3. Dynamic Marketing Intelligence

Do you need sophisticated data and analysis reports to facilitate effective decision making and marketing? Advantage offers you a myriad of options and formats-from simple to complex-to access and use business intelligence. These include:

• Analysis at screens (views)
• A suite of predefined reports
• Powerful user-defined reports
• Interface with Crystal reports
• Various output formats - PDF, text, Excel, csv
• Automated report distribution
• Web delivery