Contact us to schedule a demo or ask a question to learn how AdvantageCS can help you.

News

  • >>

    Leadership Directories Goes Live on Advantage

    ACS is pleased to announce that Leadership Directories began live operations in May 2009.  Based in New York City, Leadership Directories joins Advantage's East Coast line-up.    As a leading provider of contact and biographical information, Leadership Directories maintains a rich database of over 400,000 government, corporate, legal, and nonprofit professionals. Leadership Directories content is available to subscribers through innovative online directories, customized lists and data-feeds, and quarterly and semiannual print directories.   Leadership Directories began looking for a new fulfillment system over 4 years ago to replace an outdated system. Their primary objective was to find a system capable of supporting their existing print business and flexible enough to handle …



  • >>

    A Sneak Peek at Some 2009r2 Features

    Here are just some of the new features available in Advantage 2009R2. Access Management & Billing (AMB) - The AMB module now incorporates renewal statistics tracking, similar to functionality in the CIR module.  The AMB340 process (regular renewals) and AMB350 process (auto-renews) will now auto-assign renewal promotion codes.  Also, renewal responses to AMB promotions are reflected on the CPNPMO-M promotions statistics table, at the agreement level.  A new promotion table, AMBPMO-M, reflects response statistics at the level of the access point. The Customer Overview display now incorporates the same routing functionality that is available in the Customer Portrait.  From the Overview, you can access a number of different Advantage informational …



  • >>

    Levi Hyssong: Travailleur Exceptionnel

    Levi started his career at ACS as an intern in the customer service division (CSD).  He was working on his degree in computer science from the University of Michigan at that time, and although he enjoyed programming, he did not want to do that full-time.  He thought that the job in CSD might be better suited to his skills and abilities than an engineering position, and he was right.  As an intern, Levi worked in the Advantage Support Center, led by Ev Acton.  There, he began learning the software and becoming familiar with Advantage clients.  Upon graduation in the spring of 2007, he joined ACS full-time and moved to the Major Projects division under Tim Zapawa. Levi's primary job in Major Projects is managing implementations of Advantage for new clients.  Since …



  • >>

    Motor Information Launches Crash Online - Goes Live on AMB

    Motor Information Systems, a Hearst Company, recently celebrated the successful launch of Crash Online?a database of repair estimate information on specific car models, which is used by collision shops to estimate repair costs. Previously, the data had been provided via quarterly print directories, which were time-consuming to update and costly to print and mail. Housing it online is much more efficient, and that is just the sort of application for which the Access Management and Billing (AMB) module of Advantage was created. MOTOR purchased the Advantage AMB module to handle the authentication of customers and manage billing and accounts receivable for the database customers. A large benefit of using AMB is its integration with the rest of the system. The …



  • >>

    Martha Krieg: Master of Multi-Tasking

    When it comes to Martha Krieg, the phrase "jack of all trades, master of none" needs a slight change. In her case, it's "jack of all trades, master of most." The skill set Martha brings to the table is remarkable and yet she is always eager to learn more. She delights in the opportunity to master something new. "Whether it involves tweaking renewal Invoice forms or working with System Upgrades over the years, Martha is thorough, conscientious, and keen on details," says Peter Loftus, of Standard Rate and Data Service (SRDS). "She is expedient in tackling problems and issues and she goes out of her way to make herself readily available. She has a great temperament and no job seems too big for Martha."Martha is a member of the Upgrades and IT department led by Ray Zick, …



  • >>

    Let Advantage Handle Your Commissions Calculations

    Do you pay commissions to agents or sales reps? If so, you know how complicated it can be to compute commissions payments. Why not let Advantage do it for you? Advantage's Commissions Management (COM) module is integrated with the Circulation and Product Order modules, and allows you to automatically create commissions-due records for your sales representatives. These records can then be passed to an accounts payable system for the actual payout of the commissions. Using COM means that the payable commissions are calculated automatically, based on Advantage net order amounts. The Commissions Management module offers maximum flexibility for structuring your commissions. You determine how often a sales rep earns commissions, and at what rate. The rep can be paid a …



  • >>

    Access Management & Billing (AMB): The Digital Model

    Offering access to online content and digital products is a little different from selling and managing print publications. The digital format allows you to offer your customers tremendous flexibility in their subscription start times, lengths and conditions, but with that flexibility comes the need to track and manage their purchases …



  • >>

    Bob Thornton: Two Decades of Dedication

    Ask Bob about his new clock. Bob Thornton celebrated his twentieth anniversary at ACS early this year, and so received a lovely Howard Miller clock of his choice, engraved with his years of service. Bob came to ACS in February 1989 as a combination support analyst and account manager. In his two decades here, he has done almost everything, with the exception of programming. Bob worked on a number of implementation projects for Advantage clients large and small, and has done training, consulting and even some sales work. Yes, for one Advantage client, Bob not only did the original software demonstrations for them, but also handled the follow-up sales process tasks. Bob likes the fact that he can build long-term relationships with clients. For instance, he worked on …



  • >>

    Comparison of Data Analysis and Reporting Tools for Advantage Clients

    by Tim Zapawa, Vice President of Client Services There are a multitude of options, tools, and programs available for analyzing and reporting on your Advantage data. Deciding on and then implementing an optimal solution can be challenging for many organizations. And as companies and datasets get larger, the importance and impact of these decisions on data analysis increase as well. I'm often asked questions about how the data is accessed and what type of reporting tools should be used. In this article, I will briefly describe and compare some of the software programs available for data analysis and reporting. In the next article, I'll discuss some of the options for how data can be accessed. Most of our clients use some combination …



  • >>

    Pacific Press: Publishing with a Mission

    This month, Customer Portrait presents The Pacific Press Publishing Association in Nampa, Idaho.  Pacific Press joined the Advantage community in 1997. The Pacific Press® Publishing Association, established in 1874, is owned and operated by the Seventh-day Adventist Church, and publishes books and periodicals with Christian themes, for both children and adults. Specialties include books for Christian women and books and magazines in foreign languages, including Spanish, French, Afrikaans, and even Samoan. Their monthly magazine called Signs of the Times, has been in continuous circulation since the Press began in 1874. Pacific Press publishes other periodicals as well, and also produces many of the …



  • ...
  • 21
  • 22
  • 23
  • 24
  • 25
  • ...