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On July 7, 2009, an historic meeting took place in London.  The ACS clients in the European region came together to meet one another, talk about their participation in the Advantage Users Group, view presentations on product direction at ACS, hear about some of our latest features and spend plenty of time networking.  Five clients were represented at this first meeting, with a total of 20 attendees.

The day began with an introduction and news update from me (VP and Chief Product Manager at ACS), followed by a presentation about AUG from Andy Wright, Advantage Administrator at Oxford University Press.

Andy's presentation was the catalyst for a lively discussion about meeting together regularly in the EU region as well as participating in the AUG meetings each year in the US.  Many of the ACS clients at this meeting share similar challenges, and plans were made to address these via future meetings.  The EU ACS clients are a diverse group of publishers, from consumer to special interest to academic/scholarly.  Nevertheless, they found many things in common, such as what resources and skills are needed to effectively manage the system.

It was an excellent morning, followed by a networking lunch and then the software direction presentation which I had given at the AUG meeting in January.  This was followed by a presentation of new features by Philippe van Mastrigt, Director of European Operations for ACS.

Andy—who is the current chairman of the AUG Steering Committee-- had this to say about the day:  "I'm very encouraged by both the turnout and the positive attitude of those who gave up their time to attend. I believe we have the beginnings of a group who are prepared to make the effort to share their knowledge to help each other in their day-to-day work. There are areas of specific interest to European businesses and we now have a group that can jointly work on these with ACS."

All in all, the feedback we received was that the day was a tremendous success and well worth the trip for those able to attend.  We will keep you posted on further developments for meetings of this group.

Chris Elson and Ben Cartwright of Saga Magazine

Sam Hinkley, Claire Kearney & Megan Ruddock of Oxford University Press

Kirsten Woolley & Denise Feeley of Maney Publishing, Andy Wright of Oxford University Press, Tom Burbeck of ACS

Andy Wright discusses future meetings of the EU User Group

Emmanuel Chevalier & Jean-Philippe Martin of Bayard Presse listen to Sam Hinkley of Oxford University Press

Dan Heffernan talks about what's new at ACS

Iain Cunningham, Jeff Sturgess & Sebastien Fournier from Agora

Tony Stephenson & Cat Barker from Traplet

Philippe van Mastrigt presents new Advantage features


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