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  • European Taxation Change 1/1/15

    Starting 1 January 2015, supplies of telecommunications, broadcasting and electronically supplied services made by EU suppliers to private individuals and non-business customers will be taxable in the member state of the customer. Current rules stipulate that the place of taxation is the supplier’s location, but starting 1 January 2015, this will change to the place of consumption (i.e. the customer’s location).

    Suppliers of such services will therefore need to determine where their customers are established and to account for VAT at the applicable rate in that member state. This is a requirement irrespective of where the supplier itself is established or registered for VAT.

    If your organization is located in the EU and you are using the Advantage taxation feature, this means you will …



  • Sunny Florida Site of 2015 AUG Conference

    Have you registered yet for the 2015 Advantage User Group conference (February 11-13 in Lake Buena Vista)?  Based on years of feedback from attendees, it’s pretty much a given that you’ll come away with valuable ideas you can implement in your company and new or renewed friendships with your peers from publishing companies around the world.

    This year’s focus is on optimizing your use of Advantage and adjusting to a rapidly changing environment.  The agenda is action-packed with presentations, panel discussions and roundtables full of useful information and interesting viewpoints. And there will be ample opportunity to relax and socialize with your fellow Advantage users.

    Dates: February 11-13, 2015

    Location: Holiday Inn – Lake Buena Vista,  1805 Hotel Plaza Blvd.,  Lake Buena Vista, …



  • John Hughes: un 'bon gars' in any language

      

    John Hughes is indeed a good guy. He’s a member of the Special Services team led by Bill Pinard, within the Client Services Division of ACS. Other CSD teams specialize in implementations or upgrades or support, but this group steps in wherever they are needed. They provide resources to other teams and tackle one-of-a-kind projects that don’t fit neatly into an existing category.  

    John’s job definitely qualifies as one of a kind. When he joined AdvantageCS almost five years ago, his French speaking ability was a huge plus, and he has put it to use more and more each year since then. Today, he is the “go-to” guy for support and anything else required by Advantage’s French clients. This may involve technical support issues, training, or helping with software upgrades and other …



  • Cooking with QA

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    As Product Manager, I spend the majority of my days designing new, cool features (e.g., Cider and Call Center) and working with clients to build solutions. This typically involves lots of computer time, and when my day is done, I like to turn to something equally creative, but in the analog world: cooking. My favorite source of recipes is Cook’s Illustrated—I subscribe to both digital and print versions (… sounds like a mixed Advantage agreement to me ). So, what does this have to do with software QA? Well, cooking can serve as an analogy to describe some exciting new features coming with the 2015 release of Advantage due out in January 2015.

    While I enjoy cooking, I'm less excited about cooking in someone else’s kitchen. The stove is electric, the salt isn’t in the right place, …



  • Sharing Ideas for the Future in Helsinki

    The 2014 Advantage Management Roundtable took place in Helsinki, Finland, on 9 and 10 October. This was a gathering of executives and managers of AdvantageCS clients in Europe who met to share their vision of the publishing industry and their priorities. Arnaud Habrant (Martin Media, France), Philippe Toulemonde (Ouest France, France), Mark Judd (CDS Global, United Kingdom), Klas Person (Egmont Publishing, Sweden), Juha Blomster and Pirjo Nurmilaukas (A-lehdet, Finland), and Santtu Elsinen and Ilkka Torkkel (Talentum, Finland) joined the roundtable. 

    A-ledhet Oy graciously hosted the meeting in its beautiful office, with a great view of one of the 1,000 lakes of Finland. Many thanks to Juha Blomster, A-lehdet CEO, and Pirjo Nurmilaukas, Senior Vice President, Marketing & Sales, for …



  • Aller Media Sweden Goes Live on Advantage

    Abstract: Aller Media’s Swedish operations—located in Helsingborg--recently went live on Advantage, the second country to go live, following the Danish cutover in May.

    Aller Media’s Swedish operations—located in Helsingborg--recently went live on Advantage, the second country to go live, following the Danish cutover in May. The remaining countries, Finland and Norway, are soon to follow.  Aller Media is the leading publisher of weekly magazines in the Nordic countries with a weekly circulation of approximately 2.7 million issues.  

    The core Aller team consisted of Lena Nyqvist as the project manager, Anders Myrén as the integrations lead, Marcus Eberhagen as the test lead, Diana Tegnér and Joanna Wieckowska as the fulfillment leads, Madleine Victor as the finance lead, Lotta Björling as the marketing lead, Annelie Andersson as the distribution lead, Charlotte Andersson and Emma Petrisson as the customer service leads, and Tommy Hansen as the lead …



  • AdvantageCS Welcomes Talentum

    AdvantageCS is pleased to announce our newest client: Talentum.  Talentum is a B to B publisher based in Helsinki, Finland.  Their history goes back to the year 1938 and the establishment of the financial journal Talouselämä. Talentum provides media, professional literature and online and information services for professionals whose interests include technology, finance, management, health care, advertising and law. Additionally, Talentum implements training courses for these target groups and organizes events of various types. Its key products are magazines, books, online services, training and events. 

    Talentum operates in Finland, Sweden, Denmark, Baltic countries, and Russia. In the Nordic countries, Talentum has a total of some 1.1 million readers of journals and magazines and …



  • Dan's Blog: Subscriptions eCommerce

    Back in the late 1990s, companies wanted to create their own websites with their own ideas about how the site would be structured, the user experience, and the branding.  When we introduced our API to our clients in 1999, we would typically provide some training and documentation to their web team and they would go away happily integrating their website with Advantage using the API.  Time marched on and the API became bigger and more comprehensive. 

    Then in the last couple of years we noticed a trend among our prospects and clients.  Companies were no longer content to take on an API with over 5,000 methods, which ours has.  They wanted a platform which was already integrated with Advantage through the API.  The platform would have built-in eCommerce functions, self-service capabilities, …



  • Help Is Just A Click Away!

    New User Interface on Advantage Help Website Offers Click-through Browsing, Focused Search, and Proximity Search

    Now it’s much easier to find the help you need on the Advantage help website.  It’s been reformatted using the Orchard online platform. This change, effective with the 2014r1 version of the help, offers an improved user interface, easier click-through browsing, and powerful search tools to help focus your search results.

    The help content remains what you’re used to seeing, with how-to explanations, screen images, and report samples for the standard documentation set. However, hyperlinks have been added for each level of the help to allow you to quickly access the subsidiary topics underneath. For example, the topic “Basic Agreement Information” includes quick links to …



  • Upgrade Activity Strong All Summer

    Congratulations to Mary Ann Liebert, Duke University Press and Massachusetts Medical Society, who recently completed Advantage upgrades.

    The Mary Ann Liebert team comprised Nancy Piscitello and Roddy Pimentel, while Lesley Jones and Ling Mao led the charge for Duke University Press.

    Philippe Rowland spearheaded the ACS team for both projects, supported by a host of engineers including Mike Hasey, Mark Sauter, Linda Woodman, Jon Bartholomay, Paul DesRosiers, Larry Kleber and Ray Zick. Eric Burbeck and Bill Pinard provided project management back-up for Philippe as well.

    The upgrade of the Massachusetts Medical Society (MMS), publishers of the New England Journal of Medicine, was a multi-faceted project.  In addition to moving from a Tools environment to .NET, they implemented a new …



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