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July / August 2008 |
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Announcing...
Mark your calendar now for the all-new Advantage
Training Week in October!
Read on for course details and descriptions...
Tom Hermans: The Major Projects team -- led by Tim Zapawa -- works well together. Although they each have their own projects, they also help each other out with training on certain modules or with other tasks where their particular expertise applies. Tom says that Tim is a good boss, who is always there to help a project start off, but then steps back and lets the project manager manage it.
AMB
Forum Fosters Free Thinking Ideas were flying fast at the Access Management and Billing (AMB) module user forum on July 15th and 16th in Ann Arbor. The forum format allows us to get input from a number of you in identifying the best direction forward for a particular area of Advantage, in this case the AMB module. Participants from Agora Publishing,
American Medical Association, American
Psychiatric Association, Crain Communications,
Massachusetts Medical Society, Motor
Information Systems, and The Taunton Press
made up a lively group with diverse viewpoints and ideas.
Can CRM Help Make Your Life Easier?CRM is a common term with many different meanings. Advantage's Contact Management (CRM) module is a comprehensive project- and task-management solution that supports such activities as selling your organization's products and services, collecting information about a prospect company, resolving customer problems, etc. While Contact Management uses some Advantage features in common with customer service---such as logging customer notes---the CRM module helps you achieve larger goals. For instance, let's say you have the goal of
making a sale to a company involving a significant amount of money.
CRM provides a way to conduct and monitor your sales efforts, which
may include the following: projects, contacts (the people linked to
the project), tasks (the project's to-do items), contact
communication, and history. All of these elements of a project are
accessible from a single tabbed dialog box. You can categorize CRM
tasks, assign them priority rankings, send notification of
completion (to a supervisor, for example), and even set a reminder
for your desktop as the task deadline approaches.
Customizing
Your Work Area
In addition to modifying your color choices (on
the Colors tab), the display tab allows you to
control how information is presented to you in Advantage.
Multi-queue processing allows you to split CIR410 Cycle-end Processing across multiple queues, with each queue dedicated to a different range of customer numbers. For very large databases, this can help speed the total wall-time processing required for cycle-end. Multi-queue processing only works if you are also running DBR. You can increase the throughput for this process
by dividing the input file into separate queues (a maximum of nine
queues is allowed), and running the CIR4MQ Multi-queue Cycle-end
process instead. CIR4MQ is identical to CIR410, except that it is
designed to split processing for the publication across multiple
queues. July/August eVantage
Crossword Click here to access the puzzle.
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2008R1 Help Files Available
Webinars
AdvantagePoint
Advantage
Editor:
Cindy Morphew |
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You
can read past issues of eVantage at
the Newsletter
Archive. Copyright © 2008 Advantage Computing Systems. All rights reserved. |
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"I count on Tom to manage
numerous projects – not just one. And he does an amazing job at it!"
says Tim. "Tom is a master at pulling together the various elements
of multiple implementation projects and keeping it all on schedule."
