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June 2008

Maney Publishing Chooses Advantage
ACS is pleased to welcome Maney Publishing, located in Leeds, England, into the Advantage community.

Maney Publishing began in 1900 as a specialist typesetting and printing company. Maney services evolved over many years and they currently provide publication and fulfillment services for journals and books. Their customers are academic societies, their editors, authors, and members. The majority of Maney journals are available online.

Maney's increasing growth fueled a need for a comprehensive fulfillment system that could combine several disparate databases into one. They also needed a system that could assist them in managing their marketing and online fulfillment operations. These requirements led them to Advantage as their system of choice. Maney plans to begin live operations on Advantage this summer.
Read on...

 


Advantage:
Sustainable Technology
for your Organization

Tom Burbeck
Vice President, Operations

Mona Hidayet and I recently met with the executive committee of one of our largest publishing clients. The executives wanted to hear about new features in Advantage that might be leveraged to further expand their business. Their use of Advantage has grown several times over, as has the size of their publishing business. With each Advantage upgrade, information details contained in the hundreds of pages of software release notes offer links, although sometimes quite subtle ones, to new business opportunity through enhanced software. The links are easy to overlook, and the result can be missed opportunities to leverage Advantage for major business benefit.

Read on...



Larry Kleber:
Energy & Enthusiasm to Spare

Underneath the seemingly rough exterior that Larry Kleber likes to project, lies a sense of responsibility and dedication to his job that would embarrass him to have to admit. Larry likes to make people think he is only thinking about his next ball game or beer with the guys.

Not so.

"Larry is very focused on the delivery of our software. He is not happy unless the client is happy. He is willing to go the extra mile to do something right," says Ray Zick, Larry's supervisor.
Read on...



 

Input Added to 'Ad' Module
Phil Montgomery
Director of Product Planning

ACS welcomed a number of client representatives to Ann Arbor on May 6 and 7 for a Client Forum focused on the Advertising module. We have found that the “forum” format works best to involve you in identifying the best direction forward for an area of the system – in this case the Advertising module.

Participants from Kalmbach Publishing, Motor Information Systems, and The Taunton Press were able to attend. Other clients (Oxford University Press and Traplet Publications) while not able to attend in person, provided input on features that are important to them.
Read on...

 

Even More Highlights of 2008R2

2008r2 is full of new features and functionality. Here is a sampling of the great things you'll find in Advantage 8R2, available now.

Click here to read highlights on these topics:

  • AMB agreements in inventory packages
  • OPRDAT/SES tracks the history of user activity
  • Transaction tables have been created as appendices to both the CPNPMO-M and CIRPMO-M tables.
  • Date of birth field on customer record

 

Is Book Club Right For You?
Phil Montgomery
Director of Product Planning

There's a lot of competition out there. So, let's hold on to those customers we have and move them into a more loyal and active relationship with our organization, our web site, our content, our interests.

How to do that? Well, one way is to get them involved with a continuity series. A continuity series allows customers to purchase a set of related products that are released to them sequentially over a period of time. Customers join a club (they become members) by responding to your offers to join, or you can select people and automatically add them. Continuity programs give you the opportunity to periodically remind customers of your brand; the customer gets more exposure to your content and they get to “belong” to a club. Throw in some premiums and it's a recipe for happy, loyal customers.
Read on...

 


 


Last week, a Webinar survey was sent to all those who have participated in a Webinar this year. Thank you to all those who responded! We are working diligently to implement the feedback we have received from you.

Recently, we presented Webinars on the following topics:

  • 5/29 - Reports & Jobstreams in the 2008 Release
  • 5/30 - Conference/Event Management (CEM) Demo
  • 6/6 - CRM - Contact Management

The scheduled June Webinars are:

Both webinars are now open for registration.

Ideas for future Webinars? Contact Doug Moore.

 

Major Projects in High Gear
Tim Zapawa
Director of Major Projects

The ACS Major Projects team works primarily on implementations and new business conversions. During these projects, we cover a lot of ground in a short period of time. For those of you who have worked on projects with my team, you're likely all too familiar with the long hours and tight deadlines we all frequently work through (with the help of plenty of caffeine).
Read on...

 


Transferring Payments with Ease

Molly Mathe

Advantage allows you to transfer credits from one customer to another. This allows you to apply payments from one customer to invoices of another customer.
Read on...

 

 


Upcoming Webinars
6/24 - Data Cubes with Advantage
6/26 - Customer-Type Use and Review

Note: You will need to know your client log-in ID and password to access this webpage.  Contact the Support Center for assistance.

 


 

 

An Advantage Haiku


Flexibility
Meets business intelligence.
Follow THE Leader!

 

 




AdvantagePoint
Have you visited the all-new Advantage Support blog? AdvantagePoint is your online resource for announcements, technical tips, and industry news. Visit AdvantagePoint today!
Note: You will need to know your client log-in ID and password to access this webpage.  Contact the Support Center for assistance.

 


 

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