Maney
Publishing Chooses Advantage
ACS is
pleased to welcome Maney
Publishing, located in Leeds,
England, into the Advantage community.
Maney Publishing began in 1900 as a specialist typesetting and
printing company. Maney services evolved over many years and they
currently provide publication and fulfillment services for journals
and books. Their customers are academic societies, their editors,
authors, and members. The majority of Maney journals are available
online.
Maney's increasing growth fueled a need for a comprehensive
fulfillment system that could combine several disparate databases
into one. They also needed a system that could assist them in managing
their marketing and online fulfillment operations. These requirements
led them to Advantage as their system of choice. Maney
plans to begin live operations on Advantage this summer.
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on...

Advantage: Sustainable
Technology
for your Organization
Tom Burbeck
Vice President,
Operations
Mona
Hidayet and I recently met with the executive
committee of one of our largest publishing clients.
The executives wanted to hear about new features
in Advantage that might be leveraged to
further expand their business. Their use of Advantage has
grown several times over, as has the size of their
publishing business. With each Advantage upgrade,
information details contained in the hundreds of
pages of software release notes offer links, although
sometimes quite subtle ones, to new business opportunity
through enhanced software. The links are easy to
overlook, and the result can be missed opportunities
to leverage Advantage for major business
benefit.
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on... |
Larry Kleber:
Energy &
Enthusiasm to Spare
Underneath
the seemingly rough exterior that Larry Kleber likes
to project, lies a sense of responsibility and dedication to his
job that would embarrass him to have to admit. Larry likes to make
people think he is only thinking about his next ball game or beer
with the guys.
Not so.
"Larry is very focused on the delivery of our software. He
is not happy unless the client is happy. He is willing to go the
extra mile to do something right," says Ray Zick,
Larry's supervisor.
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on...
Input
Added to 'Ad' Module
Phil Montgomery
Director of Product Planning
ACS welcomed a number of client
representatives to Ann Arbor on May 6 and 7 for a Client Forum
focused on the Advertising module. We have found that the “forum” format
works best to involve you in identifying the best direction forward
for an area of the system – in this case the Advertising
module.
Participants
from Kalmbach Publishing, Motor Information
Systems, and The Taunton Press were
able to attend. Other clients (Oxford University Press and Traplet
Publications) while not able to attend in person, provided
input on features that are important to them.
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on...
Even
More Highlights
of 2008R2
2008r2
is full of new features and functionality. Here is a sampling
of the great things you'll find in Advantage 8R2,
available now.
Click
here to read highlights on these topics:
- AMB agreements in inventory packages
- OPRDAT/SES tracks the history of user activity
- Transaction tables have been created
as appendices to both the CPNPMO-M and CIRPMO-M tables.
- Date of birth field on customer record
Is
Book Club Right For You?
Phil Montgomery
Director of Product Planning
There's a lot of competition out there.
So, let's hold on to those customers we have and move them
into a more loyal and active relationship with our organization,
our web site, our content, our interests.
How to do that? Well, one way is to get them involved
with a continuity series. A continuity series allows customers
to purchase a set of related products that are released to them
sequentially over a period of time. Customers join a club (they
become members) by responding to your offers to join, or you can
select people and automatically add them. Continuity programs give
you the opportunity to periodically remind customers of your brand;
the customer gets more exposure to your content and they get to “belong” to
a club. Throw in some premiums and it's a recipe for happy,
loyal customers.
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Last week, a Webinar survey was sent to all those
who have participated in a Webinar this year. Thank you to all
those who responded! We are
working diligently to implement the feedback we have received
from you.
Recently, we presented Webinars on the following
topics:
- 5/29 - Reports & Jobstreams in the
2008 Release
- 5/30 - Conference/Event
Management (CEM) Demo
- 6/6 - CRM - Contact Management
The scheduled June Webinars are:
Both webinars are now open
for registration.
Ideas for future Webinars? Contact Doug
Moore.
Major
Projects in High Gear
Tim Zapawa
Director of Major Projects
The ACS Major Projects team works primarily on
implementations and new business conversions. During these projects,
we cover a lot of ground in a short period of time. For those of
you who have worked on projects with my team, you're likely all
too familiar with the long hours and tight deadlines we all frequently
work through (with the help of plenty of caffeine).
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on...

Transferring
Payments with Ease
Molly Mathe
Advantage allows you to transfer credits from one customer to
another. This allows you to apply payments from one customer to
invoices of another customer.
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