Frequently Asked Questions

Q: How long has ACS been in business?

ACS has been developing software for publishers since 1979.

Q: What operating systems and database does Advantage run on?

The application runs on a Windows server and uses Microsoft SQL Server.

Q: What does Advantage cost?

Advantage is a top-of-the-line system, offering unsurpassed functionality and flexibility. As a result of offering more, it costs more than a shrink-wrapped package. If you need the functionality, it is well worth the price. There are three components to Advantage pricing: the number of concurrent user sessions, the modules being purchased, and the size of the server on which Advantage will run. Please contact sales@AdvantageCS.com for a price quote.

Q: Is Advantage only for large publishers?

Not at all. Advantage clients include a number of publishers who are small in size. They choose Advantage because they have more sophisticated needs in areas such as content management, customer service, marketing or analysis that cannot be met with more basic systems. 

Q: Can I schedule a web demo?

Yes. We will be happy to schedule an overview software presentation with you. Generally, an initial presentation is one or two hours in length, and if you are interested in learning more about Advantage, we then come to your site for a more in-depth presentation.  Please contact our sales team to schedule a demonstration.

Q: How long does it take to implement Advantage?

A typical implementation lasts from six to nine months. It can be done in less time, but we highly recommend that companies use this time to evaluate their business procedures and take the opportunity to streamline processes wherever possible. As publishers learn more about the capabilities of Advantage, they are often able to eliminate time-consuming tasks that may have been done manually or in multiple steps.

Q: I saw Advantage a few years ago; what's new?

The Advantage user interface underwent a complete redesign in 2005. More recently, other areas undergoing major enhancement include: web capabilities, conference and event management, content and access management and billing, business intelligence and campaign and promotions management.

Q: What functionality is included in the basic system?

  • Circulation Management
  • Access Management & Billing
  • Product Order and Inventory
  • Customer Service
  • List Management
  • Sales Analysis
  • Campaign Management
  • Master Order Entry
  • Accounts Receivable (Debtors)
  • User-defined Reports
  • Credit Card Authorization & Billing
  • Direct Debit
  • Duplicate Consolidation
  • Database Recovery

Q: What are the optional modules?

Optional modules are listed below.

  • Advanced Integrated Mailing
  • Advertising Management
  • Book Club
  • Bulk Distribution/Newsstand
  • Conference and Event Management
  • Commissions
  • Contact Management
  • EDI Interface
  • E-commerce
  • Membership
  • Reader Connection
  • Reprints Management
  • Royalty
  • Sales Tax Integration
  • Standing Order
  • Telesales

Q: Is there a limit on concurrent users?

No. Our largest site to date has 500 concurrent users, but that is not a limit.

Q: Is there a limit on database size?

No practical limit.