Over the decades, we have heard horror stories of organizations who have chosen the wrong system or application to accomplish some major task (sales order processing, subscription management, CRM, membership management, etc.), so we’ve honed a list of the steps, which, when strung together, can guarantee failure. That is, the wrong system will be chosen, which will cost your organization lots of money and years of wasted time. Now, it is possible that failure will occur by simply executing any of the 7 failure steps! So, if it’s failure you’re chasing after, you could be closer to it than you think.
1. Make sure you are unclear about your requirements, so you can’t communicate them to the software vendor. After all, if you’re clear, you might slip in your communications and let the …
Congratulations to Mediahuis on their recent go-live on Advantage. In late October, Mediahuis Limburg completed an 11-month conversion off their legacy P5 system and began fulfilling their daily Dutch newspaper, De Limburger, through Advantage. This is the first of three fulfillment systems at Mediahuis that will migrate to Advantage.
“After more than a year of hard work, we finally went live with our project---the launch of a new subscription system. I was very happy to feel so much positive energy and to see so many happy faces!” said Steve Conard, Project Manager, Mediahuis. “A big thanks to the entire project team and our partner AdvantageCS who made this possible!”
After determining that developing an in-house solution to replace their separate fulfillment systems was not …
In his 31 years at AdvantageCS, Tom Burbeck has left his mark on nearly every area of the company.
Tom began his career at AdvantageCS in 1982 when he was hired into the Product Services division of (then) T and B Computing. Although his title was product analyst, Tom actually developed side systems for clients, writing the specs, programming the software in INFO, and doing the documentation, the client training and support. This wide-ranging experience served him well throughout his career. A few years later, Tom left T and B and took a position at EDS as a Project /Account Manager for the GM Corporate Information Group.
With new business leadership and organizational skills acquired from his stint at EDS, he returned to TSM Computing Group in January of 1990 as Director of …
Last month, AdvantageCS hosted a gathering of marketing executives from our European clients at the offices of Bayard Presse in Paris. The event provided attendees with lively discussions of the various markets in which they operate across Europe and how they’ve been able to succeed amidst a continually evolving landscape of consumers, content, technology, and marketing strategies.
Each attendee presented their view of the marketplace, the challenges being faced, and how they’re working to increase their subscriber base. While attendees represented a diverse group of newspapers, magazines, digital content publishers, membership organizations, and service organizations across western Europe, the Nordics, and the United Kingdom, similarities were found, and ideas that could be …
It seems as if everywhere you look, you see new cyber-security practices being implemented. For example, Visa recently introduced new requirements for businesses that store cardholder payment information for use in future transactions, such as recurring payments and installments. These requirements restrict card use for anything other than a specific authorized use.
How it works
The first time the information is used in a “future use” transaction, Visa passes back a new Transaction ID element (Visa’s term) on authorization requests. The business must retain this ID and send it with subsequent transactions in the “future use stream” for this card/Transaction ID. But only for this specific card and Transaction ID.
That’s not all
Visa also requires that the merchant obtain and store …
With the 2018.7 release of Advantage comes an improved way to create custom report output, based on your select criteria. This functionality is available at the browser. It’s easy, it’s robust, and it’s a great way for end users to create custom reports and outputs.
One of the best features of the browser-based approach is the ability to see real-time results. You can both see the results and export them to a CSV or PDF file. In addition, you can run this from within Advantage, incorporating the report into a jobstream or scheduling it to run on a regular basis.
When you add a new select set in the browser, you are prompted for the Select Set Type and Data Source. These are validated drop-down fields; each also has a “quick search” tool to allow you to find values based on words or …
We are pleased to welcome Joshua Pendleton, the newest member of the Product Development group led by Toby Hartman. Josh is not exactly a newcomer to AdvantageCS, however, as he was a summer intern in 2016 on the team led by John Moore.
Josh recently graduated from the University of Michigan where he earned a Bachelor of Science degree in computer science (with a minor in physics) from the school of engineering. Josh followed a family tradition, as both his parents attended the U of M. Younger brother Luke is currently a junior there, studying—guess what?—computer science and was also an intern at AdvantageCS this past summer.
Josh’s extracurricular activities included running track with a club team at the university and intramural soccer. He was also involved in CRU, a campus …
R & D activity in 2018 has been lively, to say the least. Here is an update.
Integration with Salesforce and Dynamics: We recently tightened the integration between Advantage and these applications. Many of our prospects and clients use one of these CRM applications to manage sales leads and want a seamless integration between said package and Advantage.
For example, a user in Salesforce or Dynamics might want to enter a quote and have that result in a quote in Advantage. At the same time, they may wish to view information in Salesforce or Dynamics about orders taken or payments made in Advantage. They may also wish to view information managed in Advantage which is not in the CRM application, such as information about an existing subscription agreement.
Current technology allows a …
We are extremely pleased to welcome Keesing Media Group as an Advantage client. Keesing is the largest publisher of puzzle magazines in Europe, with an annual print run of 96 million magazines. Based in Amsterdam, Keesing offers a wide range of puzzle magazines in many languages and countries including the Netherlands, France, Belgium, Denmark, Germany, Spain, Italy, Sweden, Norway, Hungary and the United Kingdom.
Founded in 1911 by the Amsterdam-based journalist Isaäc Keesing, it remained a family-owned business until 2006, when it was purchased by TMG (Telegraaf Media Groep), a large Dutch media group. In 2017, Keesing was acquired by Ergon Capital Partners III, although TMG retains a 30% stake in the new partnership.
Keesing’s 761 titles include crossword, arroword, cryptics, …
We are delighted to welcome The Journal of Bone and Joint Surgery to the community of Advantage users. The Journal of Bone & Joint Surgery (JBJS) has been the most valued source of information for orthopaedic surgeons and researchers for over 125 years and is the gold standard in peer-reviewed scientific information in the field.
JBJS, based in Needham, Massachusetts, publishes 6 journals and also offers CME opportunities, online coursework, videos, and webinars.
We welcome JBJS to the Advantage family.