With the 2018.7 release of Advantage comes an improved way to create custom report output, based on your select criteria. This functionality is available at the browser. It’s easy, it’s robust, and it’s a great way for end users to create custom reports and outputs.
One of the best features of the browser-based approach is the ability to see real-time results. You can both see the results and export them to a CSV or PDF file. In addition, you can run this from within Advantage, incorporating the report into a jobstream or scheduling it to run on a regular basis.
When you add a new select set in the browser, you are prompted for the Select Set Type and Data Source. These are validated drop-down fields; each also has a “quick search” tool to allow you to find values based on words or …
We are pleased to welcome Joshua Pendleton, the newest member of the Product Development group led by Toby Hartman. Josh is not exactly a newcomer to AdvantageCS, however, as he was a summer intern in 2016 on the team led by John Moore.
Josh recently graduated from the University of Michigan where he earned a Bachelor of Science degree in computer science (with a minor in physics) from the school of engineering. Josh followed a family tradition, as both his parents attended the U of M. Younger brother Luke is currently a junior there, studying—guess what?—computer science and was also an intern at AdvantageCS this past summer.
Josh’s extracurricular activities included running track with a club team at the university and intramural soccer. He was also involved in CRU, a campus …
R & D activity in 2018 has been lively, to say the least. Here is an update.
Integration with Salesforce and Dynamics: We recently tightened the integration between Advantage and these applications. Many of our prospects and clients use one of these CRM applications to manage sales leads and want a seamless integration between said package and Advantage.
For example, a user in Salesforce or Dynamics might want to enter a quote and have that result in a quote in Advantage. At the same time, they may wish to view information in Salesforce or Dynamics about orders taken or payments made in Advantage. They may also wish to view information managed in Advantage which is not in the CRM application, such as information about an existing subscription agreement.
Current technology allows a …
We are extremely pleased to welcome Keesing Media Group as an Advantage client. Keesing is the largest publisher of puzzle magazines in Europe, with an annual print run of 96 million magazines. Based in Amsterdam, Keesing offers a wide range of puzzle magazines in many languages and countries including the Netherlands, France, Belgium, Denmark, Germany, Spain, Italy, Sweden, Norway, Hungary and the United Kingdom.
Founded in 1911 by the Amsterdam-based journalist Isaäc Keesing, it remained a family-owned business until 2006, when it was purchased by TMG (Telegraaf Media Groep), a large Dutch media group. In 2017, Keesing was acquired by Ergon Capital Partners III, although TMG retains a 30% stake in the new partnership.
Keesing’s 761 titles include crossword, arroword, cryptics, …
We are delighted to welcome The Journal of Bone and Joint Surgery to the community of Advantage users. The Journal of Bone & Joint Surgery (JBJS) has been the most valued source of information for orthopaedic surgeons and researchers for over 125 years and is the gold standard in peer-reviewed scientific information in the field.
JBJS, based in Needham, Massachusetts, publishes 6 journals and also offers CME opportunities, online coursework, videos, and webinars.
We welcome JBJS to the Advantage family.
Here’s your chance to network with Advantage users from all over, share best practices and hear what’s new and what’s in the works at AdvantageCS. Register now for the 2018 Advantage user group meeting in Paris, Thursday October 11 - Friday October 12.
The keynote address will be given by Philippe Colombet, Group Chief Digital Officer at Bayard, where the meeting will be held. Check out the agenda so far; it’s still in progress.
Registration is open online, where you’ll also find information about previous user meetings.
Contact your account manager or John Hughes with any questions regarding the event or registration.
Hope to see you there!
Registrations are now being taken for this inaugural event scheduled for September 25-27, 2018 in Ann Arbor.
Advantage Academy is a 3-day workshop hosted by AdvantageCS providing attendees with practical, hands-on experience across a wide range of Advantage topics.
Throughout our history, our most successful clients are the ones that have optimized their use of Advantage. They run Advantage efficiently and they learn and make use of the most number of Advantage features.
The Academy is designed to help you to optimize your use of Advantage to best support your business initiatives. You’ll increase your Advantage knowledge and use of the system by spending time with our experts in hands-on sessions over the three days. Staff will also be available to answer any questions you bring …
After a monumental effort to lift all payment card processing functionality out of Advantage, shift it into an independent application, and further enhance its security features, the new Advantage Card Vault is now rolling out to AdvantageCS clients. (See the article announcing this new application here.) This massive project involved planning, development, quality assurance, deployment, communication, and project management efforts across the company. After thousands of hours of effort, the result is an application that provides continued PA-DSS certification and robust payment card security, while allowing Advantage to appear virtually unchanged to the end user.
AdvantageCS clients receiving Advantage Card Vault with their 2018.0 (or higher) updates are reporting that end-user …
This year marks the 20th anniversary of the Advantage Support Center as it exists today. Prior to 1998, support was handled by the analyst teams, who also managed implementation projects and software upgrades, plus account management and training. With that model, however, team members often found themselves juggling conflicting priorities between their various roles. The solution was to form a team of analysts and engineers entirely devoted to support.
The center now has a full-time staff of four, plus a manager, and analysts from other teams help on occasion. Depending on the client and the issue, any one of half-dozen engineering teams provides technical assistance. Twenty-four hours a day, 365 days a year, the Advantage Support Center is available and its staff is eager to help. …
Congratulations to Mike Hasey on his promotion to Manager, Engineering Services/Implementations. This group of six engineers is primarily responsible for supporting the engineering aspects of client onboarding. The team works with new clients unfamiliar with Advantage as well as current clients that are implementing major additional functionality.
Their work involves integrations, eCommerce (Cider) and complex conversions, in addition to general technical support. They do custom development, provide training, and help design solutions in these (and other) areas.
For many of these tasks, engineering and analyst roles overlap one another. Several members of Mike’s team have served as business analysts and all the team enjoy onsite client visits. Mike is getting the group more involved …