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    Congratulations to Motor, NAR and APA on Recent Upgrades

    Upgrade activity was busy in recent months as a number of clients moved to new releases of Advantage.  MOTOR went live on Advantage 10 R1 in early April and, due to their thorough testing procedures, the go live was nearly flawless.  Todd Ladson, Motor's Director of Financial Services, had this to say to ACS:  "I just wanted to drop a note to let you know how smoothly MOTOR's upgrade to 2010R1 went.  With Paul DesRosiers' leadership throughout the process and the support of your employees such as PhilippeRowland, Larry Kleber, Martha Krieg and of course, my favorite, Ken Darnell, the upgrade went extremely smooth.  We have been live for the last 2 ½ weeks with no problems at all (and I mean no problems)." National Auto Research (Black Book) upgraded from 200 …



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    ACS Welcomes New Employee: John Hughes

    John Hughes has joined ACS as an analyst in the Client Services Division.  He is currently working in the Support Center, led by Ev Acton, although he is expected to join the implementation services team later this year. While John was born and raised for the most part in the Ann Arbor area, he had the opportunity to experience life in another country when his GM executive father took a 2 ½ year assignment in France when John was eight.  John and his four siblings were forced to learn French as quickly as possible when they were placed in French schools.  Fortunately, kids find it easy to pick up new languages and they all did just fine.  John admits that although his French accent is excellent, since he learned it as a child, his vocabulary does …



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    Advantage Online Help Gets a Facelift with 2010r2

    Historically, online help in Advantage has been presented in compiled help (.chm) format.  However, over time, Microsoft has introduced security controls that prevent users, in certain intranet scenarios, from accessing help files that use this format.  To work within the MS Windows framework, the help files beginning with the 10R2 release will use HTML help (.htm) format.   The differences between .chm help and .htm help are as follows:  1) a slightly different user "look and feel"; and 2) whereas .chm help opens directly within the application, .htm help will launch a browser session for presentation of the content.  When you open the online help from the Menu option in your Advantage session, Advantage will open the browser session automatically, and route to the …



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    Bayard Milan Goes Live on Advantage

    Milan is a large publisher of regional and youth magazines based in Toulouse, France. It was purchased by Bayard in 2004.  The year-long Bayard Milan in-conversion project went live on Advantage in early May.   Data entry began on the 4th, and the combined processing with both Bayard and Milan orders ran successfully. The Milan websites were also integrated with Advantage during the project and have seen increased traffic compared to their previous sites.  With Milan activity now on Advantage, Bayard is planning to implement a strategy of marketing and organizational optimization. Benoit Marchal, Anne-Marie Massiot and Corinne Cabirol teamed up on the project on the Milan side. They have been strongly supported by Bayard team, managed by Emmanuel Chevalier. …



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    Liturgy Training Publications Goes Live on Advantage

    Liturgy Training Publications (LTP), a not-for-profit agency of the Archdiocese of Chicago, recently went live on Advantage.  Chuck Lorenz served as the LTP project manager, aided by Deanna Keefe, and JohnThomas provided executive sponsorship.  The go-live date was set for early January to avoid LTP's busy season at yearend. Eric Burbeck acted as the ACS project manager, directed by Mike Miklosovic.  Barbara Smith served as lead engineer and several others, including Angie Markel, Bill Pinard and Levi Hyssong provided assistance. LTP publishes materials for use in Catholic churches, schools, and by Catholic individuals and families.  In addition to several magazines and journals LTP primarily publishes and distributes books. They market via direct mail, their …



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    Philippe Rowland – Hard Work and Laughter

    Mention Philippe Rowland and the first things people bring up are his ready smile and booming laugh.  That infectious laugh can be heard all across the ACS office space and you can't help but smile when you hear it.  But although Philippe does have a great sense of humor, he isn't all just fun and games.  His serious side comes out when he is given a project to manage and there is nothing he likes better than defining a new project and coming up with a plan to make it work.  Philippe enjoys gathering the project team and setting the expectations before diving in to the work.  He learns something from each project he tackles, because he says that each one is a little different. "Working with Philippe on a regular basis for the last several years has enabled …



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    AUG Meeting in The Big Easy--2010

    Fifty people descended on the New  Maison Dupuy Hotel in the French Quarter of New Orleans January 13 - 15 for the annual Advantage User Group meeting.  The 41 clients representing 23 different companies were joined by 9 representatives from ACS.   Although the conference officially opened on Wednesday night, three discussion sessions were planned for Wednesday afternoon for early arrivals and almost everyone attended them.  Attendees had their choice of "XML ICEDIS Standards for Academic Publishers," led by Andy Wright of Oxford University Press, assisted by Dan Heffernan of ACS, or "Implementing Marketing Strategies in Advantage," led by Nikki Lorenz of Kalmbach, aided by Phil Montgomery of ACS.  Much meaningful discussion took place during these highly interactive …



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    Ogden Publications, Inc. Goes Green

    Ogden Publications, a consumer magazine publisher located in Topeka, Kansas, publishes magazines and books for people interested in self-sufficiency, sustainability, rural lifestyles and farm memorabilia.  Their magazine titles include Mother Earth News, Utne Reader, Natural Home, The Herb Companion, Grit, Capper's, Motorcycle Classics, Farm Collector, Gas Engine Magazine, and Good Things to Eat. The company also offers select products to its readers, including insurance and financial services. Ogden is a company that practices what it preaches in its office building and publishing operations.  Their numerous green initiatives in recent years include installing solar tubes to supplement with natural light and eliminating artificial light where possible, …



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    ACS: Your Adaptability Partner for the 2010’s

    Ten years ago, as we crossed the millennium threshold, big changes were in the wind for print publishing.   Ecommerce and digital content were visions of growing clarity. Prognosticators abounded, but there was no clear industry direction. Many of our clients were waiting to see what other publishers would do to try and make money with digital content on the web, and what technologies would prevail. Amid much uncertainty, ACS developed several strategies that provided our clients with a competitive advantage: Keep Advantage functionality abreast of the known new developments, such as PCI, direct debit, 24x7 processing, and business intelligence. Aggressively pursue growing industry shifts where publishers could continue to …



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    Dave Rees: Enterprising Engineer

    Although Dave Rees is a 17-year veteran at ACS, the years are not consecutive.  He was first hired as a new college graduate in 1988.  He worked at ACS (then T & B Computing) for two years in the Trackstar group, a product line that has since been phased out.  He left ACS for a few years and, in the interim, he worked at Unisys and then at a small software company that developed electronic communication software for auto manufacturers and their vendors.  Dave returned to ACS in 1995 and joined the development group led by Karl Davis.  He did a lot of work with Farm Journal, as well as other clients, and then became a lead engineer, working on implementation projects such as Weekly Reader, Massachusetts Medical Society and National Auto Research. …



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