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    Journal Entries

    No, I’m not talking about a personal diary. I’m talking accounting – everyone’s favorite subject. Read on though; you may be able to bring a smile to your organization’s accountant’s face. Whenever a transaction has a financial effect, Advantage creates a journal entry. The journal entry includes debit and credit lines for all the accounts needed to record the financial effects of a transaction.  The Journal entry transfer file (MLGTGL-M) contains all of the journal entries created by the “revenue” modules – AMB, ARP, CIR, INV. You can access the information in this file through: the ARP580 report the user-defined report/extract feature (MLG reporting category) or the CDSTGL and CDSSGR views Do you know about the CDSTGL and CDSSGR views? …



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    Highlights of 2012r2

    This release is packed full of great stuff, in addition to being fully .NET.  Here are some of the features you’ll find in 2012r2, which will be available June 30: A dedicated AMB E-mail table has been added, similar to the tables for CIR, PRO, and CEM e-mails. For a given participant/access point combination on an agreement, you can record one or more e-mail addresses, and use these to focus communication with the customer regarding that access point. Search capabilities for AMB customer service have been enhanced to include a "search by participant" feature across agreements. An AMB "Save the Cancel" feature has been added. This allows the rep to record an explicit transaction when (for example) on the phone with the customer, which represents a …



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    Highlights of 2012R1

    Exciting new features abound in 2012r1.  In addition, these highlights include features from 2011r3.  A new method of order upload---Order Stream---is available with this release. This upload framework employs .xml input to a new MST125 process that can be used to add CIR, PRO, AMB, CEM, and MBR orders. Order Stream includes an error correction process whereby you can define correction rules that automatically repair and resubmit records that were placed into error status by the MST125 process. Also, the feature includes a robust and flexible error correction view, where you can manually review and repair error records, and then resubmit them for processing. A consolidated payment view, MSTDAT/PAY, has been added. This view combines (and replaces) the ARPCSH …



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    Credit Card Response Rules

    What action do you want Advantage to take in the case of a credit card decline? Do you want the action to be different, based on the number of attempts, the type of card, or the amount of the transaction? You can control all of these scenarios through the use of a powerful Advantage feature, credit card response rules. The feature works similarly to direct debit responses. You filter the response code returned by your credit card vendor through a set of parameters that you determine, and then direct Advantage to take an action or set of actions---such as suspending a CIR subscription, retrying the card, or sending a customer service response. Set up your response rules at ARPTBL/CCR.   You can vary such elements as the amount of the charge, the billing organization, …



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    Highlights of 2011R2

    Here are some of the features you'll find in the second Advantage release of this year.  Contact your account manager for more information.    A new set of AMB tables gives users access to "virtual" information on transactions which Advantage does not otherwise store with the agreement.  Users can access such data as: agreement start date less free and adjustment days, expire date less grace days, and a conversion from trial flag.  At the access point level, data such as the following is available: access point event (add, change delete), price override flags, discount amount, sales amounts.  In addition, deleted access points are now retained for historical purposes.  Users can make use of these tables---which have been implemented as SQL views---in …



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    More Highlights of 2011R1

    Here are some of the exciting new features in 2011R1.  Click on the "Read more" button for details and for even more information, contact your account manager. ·         Automatic emails to AMB participants ·         AMB items can use credit policies ·         Cancel/suspend direct debit from AMB ·         Monthly invoice option for subscriptions ·         List email event table   1.       You can now configure the system to send automatic e-mails to AMB agreement participants and administrators upon release of the agreement.  Previously, only administrator e-mails could be sent, and only for the first version of the agreement.  Now, you can send participants e-mails for the version at which they are added (for example, with login/password …



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    All About Standing Order

    Say you have a line of products that focus on strength training.  Some of your customers are fanatics on this subject, and they want whatever you publish – "just send me all your new stuff on strength training," they say.  What do you do?  Well, you can tell them to watch your web-site for new products.  You could put them on a product update LST list.  Or you could make a note about it and put it in a folder.   (Hmmmm, where did I put that folder??) We've got the answer:  use Advantage's Standing Order module.  The Standing Order module allows you to track these types of requests and generate orders as soon as a new product becomes available. Standing Order also supports a customer's involvement with a content stream that is updated periodically.  It allows them to pay …



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    Highlights of 2011R1

    Here are some of the exciting new features in 2011R1, now available.  Contact your account manager for more information.  The promotion code maintenance user interface (formerly CPNPMO and its views) has been rewritten using the Advantage list frame and scripting features.  The new view, CPNDAT/PMO, allows the setup and maintenance of promotion codes and their related records (e.g., promotion items, regular premiums) from a central data entry point…instead of requiring you to route to multiple views.  The Advantage scripting feature allows you to construct different entry/maintenance scripts using a subset of fields: for example, perhaps you will have one script for entering e-marketing offers, and another for traditional mail offers. …



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    New Product Family Feature Explained

    The Product Family feature enables you to link a printed title with an e-version of the same content.  This solves the problem of identifying the relevant content when it is published under different titles, or where different content is published under the same title or different translations.  It could also be used to represent the same on-going stream of content ? such as a serial. Valid values are set up at the CDSVLU view under the keyword PROD-FAM.  Collective sales by Product Family are available through the SAL450 report.  Here are examples of how this can be used. ? to identify on-line and print version of the same publication or title ? to identify additional language translations of the same work ? to designate an initial reference notebook and …



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    More Fantastic Features in 10R3

    Here are some highlights from 2010R3. ·         Usually, an SVCDAT search returns all addresses that satisfy the search criteria?this could be the default address, plus several others for the same customer.  You may wish to have the system display only the default address in situations such as this.  You can use a new option to turn this behavior on.  When the option is enabled, the search result will always be the default address (and only the default address) for any matching customers---regardless of which address the criteria actually matched on ·         A tab has been added at SVCDAT/CTM when viewing a customer record,  to establish links to documents you may need to retrieve for a customer.  The documents must already exist on the network; the Documents tab …



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