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    More Highlights of 2011R1

    Here are some of the exciting new features in 2011R1.  Click on the "Read more" button for details and for even more information, contact your account manager. ·         Automatic emails to AMB participants ·         AMB items can use credit policies ·         Cancel/suspend direct debit from AMB ·         Monthly invoice option for subscriptions ·         List email event table   1.       You can now configure the system to send automatic e-mails to AMB agreement participants and administrators upon release of the agreement.  Previously, only administrator e-mails could be sent, and only for the first version of the agreement.  Now, you can send participants e-mails for the version at which they are added (for example, with login/password …



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    All About Standing Order

    Say you have a line of products that focus on strength training.  Some of your customers are fanatics on this subject, and they want whatever you publish – "just send me all your new stuff on strength training," they say.  What do you do?  Well, you can tell them to watch your web-site for new products.  You could put them on a product update LST list.  Or you could make a note about it and put it in a folder.   (Hmmmm, where did I put that folder??) We've got the answer:  use Advantage's Standing Order module.  The Standing Order module allows you to track these types of requests and generate orders as soon as a new product becomes available. Standing Order also supports a customer's involvement with a content stream that is updated periodically.  It allows them to pay …



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    Highlights of 2011R1

    Here are some of the exciting new features in 2011R1, now available.  Contact your account manager for more information.  The promotion code maintenance user interface (formerly CPNPMO and its views) has been rewritten using the Advantage list frame and scripting features.  The new view, CPNDAT/PMO, allows the setup and maintenance of promotion codes and their related records (e.g., promotion items, regular premiums) from a central data entry point…instead of requiring you to route to multiple views.  The Advantage scripting feature allows you to construct different entry/maintenance scripts using a subset of fields: for example, perhaps you will have one script for entering e-marketing offers, and another for traditional mail offers. …



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    New Product Family Feature Explained

    The Product Family feature enables you to link a printed title with an e-version of the same content.  This solves the problem of identifying the relevant content when it is published under different titles, or where different content is published under the same title or different translations.  It could also be used to represent the same on-going stream of content ? such as a serial. Valid values are set up at the CDSVLU view under the keyword PROD-FAM.  Collective sales by Product Family are available through the SAL450 report.  Here are examples of how this can be used. ? to identify on-line and print version of the same publication or title ? to identify additional language translations of the same work ? to designate an initial reference notebook and …



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    More Fantastic Features in 10R3

    Here are some highlights from 2010R3. ·         Usually, an SVCDAT search returns all addresses that satisfy the search criteria?this could be the default address, plus several others for the same customer.  You may wish to have the system display only the default address in situations such as this.  You can use a new option to turn this behavior on.  When the option is enabled, the search result will always be the default address (and only the default address) for any matching customers---regardless of which address the criteria actually matched on ·         A tab has been added at SVCDAT/CTM when viewing a customer record,  to establish links to documents you may need to retrieve for a customer.  The documents must already exist on the network; the Documents tab …



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    NEW! Modification Descriptions Posted on Message Board

    Have you ever looked at a new feature in Advantage and thought to yourself "Oh, I wish they had just done this one little additional piece?"   We have heard this enough times that we are trying something new.   Effective immediately, ACS is posting descriptions  of modifications that have been approved for development on the Advantage User Community Message Board at the Support website.  What does this mean to you?  Well, now you will be able to read about coming features while they are still in development (actually the posting will be before programming).  Look them over and get in touch with us if you have any suggestions that you think would improve the feature.  Or maybe you would want to have some functionality added on to a modification.  Contact Tim Martin of the …



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    Highlights of Advantage 2010r2

    The second release of 2010 will be available early in June.  Here are just a few of the new features you will receive.   ·         Credit card responses from the vendor are now processed via a flexible, select-driven response code table (similar to direct debit responses).  Besides providing greater standardization for handling vendor responses, the number of possible automated actions you can take based on a particular response has been increased.  For example, you can cancel or bill-suspend the subscription, cancel or bill-suspend the BCL participation, add the customer to a Telesales list, etc. ·         With this release, you can set a discount at the promotion header level, to apply to (or bypass applying to) any CIR, PRO, or AMB item on the order.  The …



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    More 2010R1 Highlights!

    Advantage 2010R1 has tons of useful new features and functionality, including: ·         With this release, you can incorporate the following into your premium fulfillment flow: 1) you can send a premium set to the referring customer on the order (as opposed to either the bill-to or ship-to); and 2) you can impose a "lifetime maximum" on either premium sets or regular premiums?effectively limiting how many times a given customer may receive the premium set/regular premium on the current order, and across all orders going forward. ·         A customer service pop-up has been added to the Subscription Lookup dialog, which allows you to estimate the price of a subscription given the following input parameters: location, copies, delivery code, and optional promotion code …



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    Update on the Advertising Module

    So, you ask: "What happened with all those great ideas generated at the Advertising Forum in May of 2008?" (Previously reported in the June 2008 eVantage) I'm glad you asked!  Here is a summary by release. 2009r1   In this first release of the year, ADM's financial accounting feature was converted to use account mappings. 2009r2   This release provides a new ADMDAT workspace and simplifies the order database for reporting. 2009r3   ADM's Short-rate/Rebate feature is added to the ADMDAT workspace in this release. Certainly the star of the show is the ADMDAT workspace, which replaces six screens that contained over 100 different functions ? one screen alone had 41 different functions.  This "new-style" screen allows you to do all your Advertising …



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    Customer Donations: A Way to Build Goodwill

    I'm buying crickets for my daughter's lizard, and the clerk asks me if I want to donate to a pet shelter by rounding up my purchase.  On a flight, I'm promoted to donate to the airlines' charity of the month.  With my American Express bill, I get another opportunity to donate. Donations are no longer the exclusive domain of charitable organizations, they have gone mainstream.  And if you choose to institute a donation program at your company, Advantage offers support in managing it. Collecting donations is a way for an organization to demonstrate their commitment to social responsibility and involve their customers in doing some good.  The cause is benefited and the customers feel increased loyalty to the organization.  It's a win win ? mostly. There is a …



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