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    Harcourt Religion Publishers Goes Live on Advantage

    A Recent Acquisition of Our Sunday Visitor Acquired by Our Sunday Visitor Publishing in June, 2009, Harcourt Religion Publishers, now referred to as Our Sunday Visitor Curriculum Division, recently completed its conversion and went live on Advantage.  The acquisition has …



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    Advantage Welcomes Duke University Press

    We are extremely pleased to welcome Duke University Press as a new Advantage client.  Duke University Press publishes more than 40 academic journals and 120 new book titles each year.  This places the Press's journals publishing program among the five largest and the books publishing program among the twenty largest at American university presses.  …



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    The Advantage Website Interface Module

    Are you familiar with the Website Interface module?  Lots of clients are using it, but some aren't!!  How can that be?  For all of us, here is a reminder of what this module can do for your organization. The WEB module provides an application programming interface (API), allowing access to the Advantage application from your website(s).  Through this API, on-line, real-time interactions can be conducted in a secure manner between your Advantage production system and your website Its comprehensive features include: ·         Online, real-time entry of orders, and access to subscription, order, and payment data.   Your customers can: view their accounts and order records as of this moment in time; check the status of their product orders; order or renew a …



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    Mona Hidayet: A Technical People-Person

    Mona has always had an aptitude for the technical and, at one time, she considered pursuing a graduate degree in MIS (Master of Information Systems).  This was right out of college as she started her first job, when the companyimplemented a CRM system and the project did not go smoothly.  Mona knew that there were better ways to run projects and she decided to go back to school and learn them.  She determined, however, that being a programmer wouldn't provide her with enough interaction with people and so opted to earn an MBA with a focus on information systems.  After completing her undergraduate degree, Mona worked as an Opportunity Development Representative for a financial software company.  This experience helped her to hone her sales skills, as developing and …



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    The Bountiful Benefits of Regular Upgrades

    Here are some of the benefits you can experience by upgrading to new releases of Advantage regularly. Enhanced Efficiency  Regular upgrades bring new efficiencies to streamline workflow.    Some recent examples: ·         New UI displays are more intuitive and easier to learn and train on. ·         MSTDAT/FST and INVDAT/FST allow scripting to speed entry of new items and updates to existing items. ·         The single Process Request Display is more intuitive and easier to use, allowing reports, processes, and jobstreams to be scheduled in one place at one time. Revenue Opportunities Expanded Regular upgrades provide enhancements to revenue generating modules. Some recent examples: ·         Enhanced package …



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    Boy Scouts Approach Centennial – and Upgrade Advantage

    The Boy Scouts of America will celebrate 100 years of Scouting in February 2010.  This year has been a busy one for the Scouts as they have planned events all across the country to commemorate the upcoming milestone.   They also recently went live on a new revision of Advantage, which involved a platform migration as well. The upgrade project was an ambitious one, moving from Advantage 2003R1 to 2009R1 plus a migration from UNIX Oracle to Windows and SQL Server.  It went smoothly and was heralded as a great success by both ACS and the Boy Scouts.  The data port and upgrade scripts were completed in about 40 hours, which allowed the Boy Scouts to upgrade within a normal two-day weekend. The benefits have been remarkable, including: o   Using multi-queues, …



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    Ray Zick: Problem Solving With A Smile

    Some people are natural problem solvers and Ray Zick is definitely one of them, although he prefers to call it solving puzzles.  As the manager of the upgrades and IT department, he is exposed to plenty of puzzles that need to be solved.  Ray can be counted on to do what needs to be done, whatever it may be, and he does so cheerfully and with an unflappable demeanor. "I've known Ray for a long time," says Joe Wixted of Our Sunday Visitor.  "He taught me how to program in RepDef in the early '90s.  Ray's one of those guys that, if you ask him a question and he doesn't know the answer (which I've found to be a rare occasion!), he'll work tirelessly to get the answer.  His "If you can repeat it, we can defeat it!" phrase is legendary!" And, …



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    Niche Digital Conference Report

    About 200 people gathered in Minneapolis in September for the first Niche Digital Conference.  As one of the event sponsors, ACS attended the conference which was chock-full of the latest in the world of digital publishing.  The conference offered tracks for CEO/Publishers, Advertising Directors/Sales and Content and Audience Development and covered topics such as "Turning Clicks to Cash," "How the Heck Do You Sell Digital?" and "Get Your SEO Groove On."  It's important to us as a vendor to support the industry and conferences like this one serve double duty because they help us to keep current with the changes and developments in the publishing world, which is another important goal.  Meeting and talking with publishers helps us to decide what enhancements …



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    Training Week 2009: Lean But Productive

    The annual Advantage Training Week was held September 15-18, at the ACS office in Ann Arbor.  Courses included key Advantage operations areas such as Maximizing Personnel Efficiency and Powerful Contact Management … as well as sessions on Marketing Analysis Reports and Financial Management within Advantage.  In addition, a half-day User Forum addressed the concept of Product Families, Hierarchy, and Granularity.  The User Forum topic was chosen in response to continued high interest among ACS clients in the Access Management and Billing and Business Intelligence Modules. ACS remains committed to offering training sessions that address the topics that are of highest interest to our clients.  While attendance this year was less than we hoped for, virtually all who were unable …



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    Paul DesRosiers: May I Schedule Your Upgrade?

    Paul DesRosiers is a man of many talents and he has put them to good use in his 12 years at ACS.  After earning a degree in computer engineering, his first job was as a programmer for a company that developed accounting software.  During his time there, he enrolled in night school at Eastern Michigan University, where he earned an MBA with a concentration in Strategic Quality Management.  Paul still retains his membership in the American Society for Quality. Although he enjoyed programming, Paul wanted to use his business skills as well.  He joined ACS in 1997 as an analyst in the implementation area, and began learning Advantage and the project methodology.  Paul has great memories of working with Caryn Bair on his first …



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