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    The Future for Advantage

    When I joined ACS as Director of Product Development in the early 80's, we were entering the in-house fulfillment systems marketplace with the unique opportunity to develop software simultaneously for a magazine publisher and a book publisher. From the very beginning, ACS has been able to offer a fully integrated subscription and book fulfillment software solution. We made our mark in the years that followed by rapidly establishing and expanding Publisher's Advantage as a fully integrated system that enabled circulation print publishers to rapidly expand their business through marketing and selling of one-off products to their subscribers. The Internet was coming into its own as a viable business medium when I became President of ACS in 1992. In response, we …



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    AMB: A Million Benefits

    With the industry balance between print and digital moving inexorably toward digital and away from print, more Advantage clients are making good use of the Access Management and Billing (AMB) module. This module can handle individual and group access to online content which is sold under various models, including time-based subscriptions, downloads, pay-per-view and others. Two of the most recent to implement the module in new ways are the American Medical Association (AMA) and Oxford University Press, Journals Division. In the 4th quarter of 2007, the AMA began a project to transition their site license sales for online content to the Advantage Access Management and Billing module (AMB). Prior to the start of this project, AMA fulfilled these online journals through …



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    Can CRM Help Make Your Life Easier?

    CRM is a common term with many different meanings. Advantage's Contact Management (CRM) module is a comprehensive project- and task-management solution that supports such activities as selling your organization's products and services, collecting information about a prospect company, resolving customer problems, etc. While Contact Management uses some Advantage …



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    Multi-Queue Processing for CIR410

    Multi-queue processing allows you to split CIR410 ? Cycle-end Processing across multiple queues, with each queue dedicated to a different range of customer numbers. For very large databases, this can help speed the total wall-time processing required for cycle-end. Multi-queue processing only works if you are also running DBR. You can increase the throughput for this process by dividing the input file into separate queues (a maximum of nine queues is allowed), and running the CIR4MQ ? Multi-queue Cycle-end process instead. CIR4MQ is identical to CIR410, except that it is designed to split processing for the publication across multiple queues. Setting up the QueuesThis is controlled at the publication level. To enable multi-queue streaming for a pub, go …



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    Maney Publishing Chooses Advantage

    ACS is pleased to welcome Maney Publishing, located in Leeds, England, into the Advantage community. Maney Publishing began in 1900 as a specialist typesetting and printing company. Maney services evolved over many years and they currently provide publication and fulfillment services for journals and books. Their customers are academic societies, their editors, authors, and members. The majority of Maney journals are available online. Maney's increasing growth fueled a need for a comprehensive fulfillment system that could combine several disparate databases into one. They also needed a system that could assist them in managing their marketing and online fulfillment operations. These requirements led them to Advantage as their system of choice. …



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    Advantage: Sustainable Technology for your Organization

    Mona Hidayet and I recently met with the executive committee of one of our largest publishing clients. The executives wanted to hear about new features in Advantage that might be leveraged to further expand their business. Their use of Advantage has grown several times over, as has the size of their publishing business. With each Advantage upgrade, information details contained in the hundreds of pages of software release notes offer links, although sometimes quite subtle ones, to new business opportunity through enhanced software. The links are easy to overlook, and the result can be missed opportunities to leverage Advantage for major business benefit. We at ACS put great effort into ongoing software development in order to continually improve …



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    Larry Kleber: Never a Dull Moment

    Underneath the seemingly rough exterior that Larry Kleber likes to project, lies a sense of responsibility and dedication to his job that would embarrass him to have to admit. Larry likes to make people think he is only thinking about his next ball game or beer with the guys. Not so. "Larry is very focused on the delivery of our software. He is not happy unless the client is happy. He is willing to go the extra mile to do something right," says Ray Zick, Larry's supervisor. A 13-year veteran of ACS, Larry currently works in the Upgrades and IT department, led by Ray. Larry thinks Ray is an excellent boss, and appreciates the way they work together. (He assured me that the fact that annual performance reviews are just …



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    Even More Highlights of 2008R2

    Here are even more highlights of the latest release. You can now include AMB agreements in inventory packages that are set up at the INVPAK workspace.  You can include a CIR subscription (or a PRO product) with an AMB agreement within the same package for your customers, and offer package pricing.  Currently, only single-access-point agreements may be used with this feature. A new view, OPRDAT/SES, tracks the history of user locations, as well as high-level activity (logging in and out, routing between views, etc.).  This information could be of use in researching system problems, for example---since you have an audit trail of how users have moved through the system. With this release, separate transaction tables have been created as associated tables to both the …



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    Major Projects in High Gear

    The ACS Major Projects team works primarily on implementations and new business conversions. During these projects, we cover a lot of ground in a short period of time. For those of you who have worked on projects with my team, you're likely all too familiar with the long hours and tight deadlines we all frequently work through (with the help of plenty of caffeine). We are less than halfway through 2008, and this year has already been a busy one for the Major Projects team. We've seen four large projects go live, and we're actively engaged in several other projects in varying stages of implementation. Additionally, several of my team members have either written or managed data conversion projects for their clients. After completing more than a dozen conversions over the …



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    Transferring Payments with Ease by Molly Mathe

    Advantage allows you to transfer credits from one customer to another. This allows you to apply payments from one customer to invoices of another customer. Open Control Group to Hold Transfers Create a credit control group at ARPCGP that will hold the transfers along with the new applications. Delete Any Unposted Applications Make sure your vouchers do not have any unposted applications on them. If they do, either post them first or delete them using the DAP function at ARPCSH. Move Voucher to New Control Group At ARPCSH, move your voucher from the system generated CTG for unapplied credits to your newly created control group. Search for the voucher in your system generated CTG for unapplied credits …



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