The Advantage package feature now supports "mix-and-match" packages. Using this setup, pricing is at the package level, but the customer is allowed to choose from a list of available components. For example, you could create an offer with 15 available items, and set up three different packages: one with 6-unit pricing, one with 8-unit pricing, and one with 12-unit pricing. The customer would choose the desired package, and then select any combination of the 15 items (in a bundle of 6, 8, or 12 items).
Previously, CIR renewals allowed you to define different offers?either subscription choices or member choices?from which the subscriber could choose when responding. This has been expanded to include general promotion choices. Now you can offer the subscriber any of the following options in responding to a renewal promotion: subscribe to a different publication (in effect, use the renewal to switch or upgrade pubs), receive a subscription package, or receive a package consisting of a subscription and a PRO item.
You can now define the valid login days and times, as well as the maximum number of concurrent sessions, on a user-by-user basis. You can use the first feature to restrict a user or set of users to specific login windows. You can use the second feature to minimize the number of stranded sessions across the system. Also, by setting the "number of sessions" indicator to zero, you can effectively disable an Advantage user - which may be useful in certain temporary situations.
You can now access the list of valid values for a closed, validated field in an Advantage dialog box (it is not possible to drag the value list icon from the toolbar into a pop-up dialog box in order to see these values). From within the dialog, drag the "?" in the upper right corner to the field in question. This launches the context-sensitive help display that provides information from the data dictionary. The help display now includes a button to display the list of valid values for the field.
Contact your account manager today to schedule your upgrade.
“With Advantage, ACS offers a customer relationship management solution that excels in managing subscriptions, mail order, and digital access. From my perspective, it has no equivalent in France and Europe. Another plus is the active user group of 50+ global clients who add enhancements to the software and with whom we can network.”
- Emmanuel Chevalier, Director, Customer Relationship Information Systems, Bayard