Managed Services & Hosting

Managed Services

AdvantageCS engineers and analysts provide managed services and hosting AdvantageCS provides managed services for clients wishing to outsource functions such as:

Management of the Advantage application processing and reporting
Advantage system performance monitoring
Database administrator tasks, such as SQL Server administration and operating system updates
Hardware administration
Advantage user administration
Advantage web services administration
Uploads and interfaces administration
Advantage application configuration management
3rd party software-monitoring and data updates
Advantage business continuity and recovery
Advantage update management

You can pick and choose the functions you wish to outsource and the ones you want to manage yourself. Our expert staff will work with you to determine the optimum combination of managed services to fit your company’s needs.

Full Service

Through our partnership with SFG, we can provide order processing and customer care including:

call center
mail order
deposit preparation
credit card processing
lettershop
product fulfillment services, including pick & pack, receiving, storage and inventory

SFG is fully PCI compliant at the highest designation (a Level One Service Provider) and SSAE16 audited---their online payment processing transactions are fully secure and compliant with all industry requirements. Together, AdvantageCS and SFG offer a one-stop solution for companies who want the premier software solution with full service.

Hosting Services

In addition to managed services, AdvantageCS offers hosting services in the cloud. Our hosting services include virtual servers and remote access in the cloud, database administrator tasks, operating system and database maintenance, monitoring, and connection query handling.