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“We are not very happy with our service bureau. Is there something better suited to our needs?”
We hear both the statement and the question with some frequency. We’d like to share our view of alternatives.We currently have 2 major service bureaus using Advantage as their subscription platform: … -
Data-Driven Decisions vs. The Movies
Movies, TV shows and novels are riddled with uninformed decisions made by characters who don’t know the full story. This lack of accurate information provides tension and suspense as things go awry … -
5 Reasons Not to Interrupt When Your Client is Talking
I have recently been practicing not interrupting. In the process of practicing this, it has come to my attention that I am not the only person who does it. Amazingly, many people interrupt when … -
The Importance of Integrity in Business Decisions
Back in the 1990s, I worked in technology sales and service in a developing country. The Requests for Proposals we received for technology needs (hardware, software, networks, training, support) … -
Unsettling Times
Unsettling times. On so many levels.The last year has been a challenging one for millions of people. If we look at broad strokes, bigotry, racism, poverty, violence, and hatred all raised their ugly … -
7 Steps to Guaranteed Failure When Shopping for a Major Software Application
Over the decades, we have heard horror stories of organizations who have chosen the wrong system or application to accomplish some major task (sales order processing, subscription management, CRM, …