Contact us to schedule a demo or ask a question to learn how AdvantageCS can help you.
  • Martha Krieg: Master of Multi-Tasking

    When it comes to Martha Krieg, the phrase "jack of all trades, master of none" needs a slight change. In her case, it's "jack of all trades, master of most." The skill set Martha brings to the table is remarkable and yet she is always eager to learn more. She delights in the opportunity to master something new. "Whether it involves tweaking renewal Invoice forms or working with System Upgrades over the years, Martha is thorough, conscientious, and keen on details," says Peter Loftus, of Standard Rate and Data Service (SRDS). "She is expedient in tackling problems and issues and she goes out of her way to make herself readily available. She has a great temperament and no job seems too big for Martha."Martha is a member of the Upgrades and IT department led by Ray Zick, …



  • Let Advantage Handle Your Commissions Calculations

    Do you pay commissions to agents or sales reps? If so, you know how complicated it can be to compute commissions payments. Why not let Advantage do it for you? Advantage's Commissions Management (COM) module is integrated with the Circulation and Product Order modules, and allows you to automatically create commissions-due records for your sales representatives. These records can then be passed to an accounts payable system for the actual payout of the commissions. Using COM means that the payable commissions are calculated automatically, based on Advantage net order amounts. The Commissions Management module offers maximum flexibility for structuring your commissions. You determine how often a sales rep earns commissions, and at what rate. The rep can be paid a …



  • The Sky is the Limit With Upgrades!

    AMA was so pleased with the results of their recent upgrade that they sent a sheet cake to ACS, which we all enjoyed. Congratulations to YOU, AMA, on a successful upgrade! The upgrade world has been a busy one so far this year and the pace looks to be picking up even more, as additional clients join the queue. Frequent upgrades benefit you, and they help us as well. For Advantage users, upgrading provides you new features and functionality help you operate your business more efficiently, along with technology enhancements, updates for industry standards, new user interface updates and major module …



  • Access Management & Billing (AMB): The Digital Model

    Offering access to online content and digital products is a little different from selling and managing print publications. The digital format allows you to offer your customers tremendous flexibility in their subscription start times, lengths and conditions, but with that flexibility comes the need to track and manage their purchases …



  • Bob Thornton: Two Decades of Dedication

    Ask Bob about his new clock. Bob Thornton celebrated his twentieth anniversary at ACS early this year, and so received a lovely Howard Miller clock of his choice, engraved with his years of service. Bob came to ACS in February 1989 as a combination support analyst and account manager. In his two decades here, he has done almost everything, with the exception of programming. Bob worked on a number of implementation projects for Advantage clients large and small, and has done training, consulting and even some sales work. Yes, for one Advantage client, Bob not only did the original software demonstrations for them, but also handled the follow-up sales process tasks. Bob likes the fact that he can build long-term relationships with clients. For instance, he worked on …



  • Comparison of Data Analysis and Reporting Tools for Advantage Clients

    by Tim Zapawa, Vice President of Client Services There are a multitude of options, tools, and programs available for analyzing and reporting on your Advantage data. Deciding on and then implementing an optimal solution can be challenging for many organizations. And as companies and datasets get larger, the importance and impact of these decisions on data analysis increase as well. I'm often asked questions about how the data is accessed and what type of reporting tools should be used. In this article, I will briefly describe and compare some of the software programs available for data analysis and reporting. In the next article, I'll discuss some of the options for how data can be accessed. Most of our clients use some combination …



  • Pacific Press: Publishing with a Mission

    This month, Customer Portrait presents The Pacific Press Publishing Association in Nampa, Idaho.  Pacific Press joined the Advantage community in 1997. The Pacific Press® Publishing Association, established in 1874, is owned and operated by the Seventh-day Adventist Church, and publishes books and periodicals with Christian themes, for both children and adults. Specialties include books for Christian women and books and magazines in foreign languages, including Spanish, French, Afrikaans, and even Samoan. Their monthly magazine called Signs of the Times, has been in continuous circulation since the Press began in 1874. Pacific Press publishes other periodicals as well, and also produces many of the …



  • Be an A+ Advantage Student

    by Greg Stout, Vice President of Client Services "An educated consumer is our best customer." That was the long-time advertising slogan of a local retailer in the area where I live. It also correlates to one of ACS's key philosophies - that our most knowledgeable Advantage clients are the most satisfied ones. Advantage is a comprehensive, feature-rich marketing and fulfillment package designed to help you operate most effectively. In addition, Advantage is updated three times per year to add more and better features that you can use when you upgrade to the latest revision. So, how can you keep up with all the new features and know that you are taking full advantage of all the functionality? Advantage training is one of …



  • Kalmbach Publishing Celebrates 75th Anniversary

    WAUKESHA, Wis. ? How about some good news from the magazine-publishing industry? Kalmbach Publishing Co. of Waukesha, Wisconsin, is celebrating its 75th anniversary in 2009 and still going strong. This independent, niche publisher produces the world's best-selling magazines for model railroading (Model Railroader), scale modeling (FineScale Modeler and Scale Auto), beaded jewelry making (BeadStyle and Bead&Button), astronomy (Astronomy), and railroading (Trains). Kalmbach publishes 15 magazines and a host of special-interest publications. Its book department produces 35 books annually. Kalmbach maintains nearly 30 Web sites, and it produces the world's largest jewelry making show, the annual Bead&Button Show in Milwaukee. Collectively, more …



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