Cindy Twiss

Celebrating Success: AdvantageCS Receives Best Support Award for Exceptional Service

Based on its high levels of customer satisfaction and likeliness to recommend ratings from real users, Advantage has earned both the “Easiest To Do Business With” and “Best Support” awards in the mid-market category of the Fall 2020 report on review site G2.

Advantage achieved these top ratings on the Fall 2020 report by receiving positive reviews from verified users compared to similar products in the mid-market category. For inclusion in the report, a product must have received ten or more reviews.

“Providing superior support is a top priority here,” said Dan Heffernan, Vice President and Chief Product Manager at AdvantageCS. “It is tremendously gratifying to see that reflected in the ratings from Advantage users.”

“We also prioritize excellent communication with our clients,” Dan continues. “We know it is the foundation of a smooth working relationship.”

“Rankings on G2 reports are based on data provided to us by real users,” said Michael Fauscette, chief research officer, G2. “We are excited to share the achievements of the products ranked on our site because they represent the voice of the user and offer terrific insights to potential buyers around the world.”

About G2
G2, a leading business solution review platform, leverages 1M+ user reviews to drive better purchasing decisions. Business professionals, buyers, investors, and analysts---more than 3 million a month---use the site to compare and select the best software and services based on peer reviews and synthesized social data.


Share this post.

Featured Posts

Highlights from the 2025 PPA Independent Publisher Conference & Awards

Nov 25, 2025
On November 21, 2025, Philippe van Mastrigt, our Managing Director for Europe, …

How Advantage Powers a Seamless Digital Experience

Nov 14, 2025
Scenario: It’s early morning on Black Friday, and a visitor lands on your site …

Publishing Trends 2025: The Risk of Triple Invisibility

Nov 7, 2025
At this year's European Advantage Users Group (EAUG) Meeting in Antwerp, …

Categories