We are pleased to welcome Nicole Mehmedovich to AdvantageCS. She comes to us with an exceptionally wide range of skills and experience.
Nicole spent 11 years at Computer Technologies Consultants, a provider of information technology services to commercial and Federal clients. Nicole worked for 7 years at the Department of State, Office of International Visitors in Washington, D.C. where she had a pivotal leadership role in developing the Student and Exchange Visitors Information Systems operation as a new division of the Bureau of International Affairs. She also worked with the Department of Homeland Security and the Department of Labor.
From there, she followed a friend to the American Association for the Advancement of Science (AAAS) where she worked as a senior systems analyst for 7 …
Spring is perhaps the biggest trade show season of the year. There are so many that you can’t go to them all and often there are more than one on the same date. Here are some of the events our people attended recently.
Our own Dan Heffernan was one of the featured speakers at ACT 9 at the Magazine Innovation Center at The University of Mississippi (Oxford, MS) recently where the theme was "Print Smart. Digital Proud." Dan's talk was titled "It's All About the Data" and he shared some experiences and ideas of how publishers from other sectors, such as newspapers, use data to drive their business growth. ACT 9 brings together magazine publishing industry leaders and journalism students which makes for energetic sessions and networking. AdvantageCS is a sponsor of this annual …
Meet with Advantage users from all over to share best practices and hear what’s new and what’s in the works at AdvantageCS. Register now for the 2019 European Advantage Users Meeting in Lisbon, Portugal, Thursday, September 26th and Friday, September 27th, 2019. The meeting will be hosted by Deco Proteste and will take place in their offices. Check out the agenda so far; it’s still in progress.
The keynote address will be given by Xavier van Leeuwe, of Telegraaf Media Groep in Amsterdam, and co-author of the book "How to Succeed in the Relationship Economy."
The registration deadline is August 25th. Note that we are now offering a special Early Bird price (before August 1st) as well as Group Pricing (groups of 4 or more) this year, so register today and bring your colleagues! …
Summer is almost here. Time for ice cream, going to the beach, baseball, Frisbee and vacations at the lake. And it's time to welcome our latest summer interns and learn a little about them.
And they are, from left to right:
Kennett Square, PA
College and major?
University of Michigan and Computer Science.
What led you to choose your major?
I chose my major because I enjoy the math and problem-solving aspects of Computer Science.
What are you working on at ACS?
This summer, I will be working on redesigning the demographic fields to allow clients to add custom fields with fewer restrictions.
What do you enjoy doing outside of work/school?
I enjoy playing and watching sports.
What was the last book you read for fun?
The Devil …
Recently, I participated in a lively discussion with a prospective client around customer payment options. I listed dozens of Advantage features (more on this later) and I was struck by the client’s uncertainty about which features they wanted to support. The discussion changed from what-can-Advantage-do? to what-should-our-business-be-doing? The marketing director wanted to test all options, the customer experience manager wanted frictionless payments, the finance director wanted to reduce fees and cash liability and the operations manager wanted simplified processing. The client realized they had not fully appreciated the complexity and impact of payment options.
In the past five years, there has been an explosion of studies on consumer payments and technological preferences. The …
Unsettling times. On so many levels.
The last year has been a challenging one for millions of people. If we look at broad strokes, bigotry, racism, poverty, violence, and hatred all raised their ugly heads at points during the year in the US and abroad. Across the Americas we witnessed oppressive regimes cracking down on their opponents violently and fatally. Radical, extremist groups killed and wounded across the globe in various attacks. Greed flourished. Power dictated. Scandal abounded. It has been a year that proved that humans can really be horrible to one another.
A bit closer to home, many of us experienced the difficulties of our human condition: friends and relatives were diagnosed with terminal illnesses, addictions were revealed, mental illness identified, and loved ones …
For nearly 40 years, AdvantageCS has offered the most powerful subscription management solution on the market, ideal for medium to large publishers and membership organizations. From print and digital subscriptions to book sales, from products to services, plus training, conferences, events, membership and donations, Advantage manages everything a company might offer. Plus, it’s constantly evolving to meet the latest needs of the rapidly changing business environment.
Now you can harness the power of Advantage without the need to manage it yourself, with Advantage fullService.
Hosted in the cloud on MS Azure, Advantage fullService is implemented and managed by our staff. System administration, cycle-ends, invoicing, reminders, setup, selects---we handle it all.
Along with our fully …
Fortunately for AdvantageCS, Phil Montgomery didn’t like teaching high school. After graduating from the University of Michigan with a degree in math, Phil took a teaching job where he not only taught math, but economics and sociology as well. However, after a few years, he concluded that teaching was not for him and returned to the university to get his MBA.
Phil then worked at a CPA firm for a year and a half. He found that the software aspect of the business was more to his liking than straight accounting, and when the company needed someone who could speak the language of finance and was also comfortable dealing face-to-face with clients, Phil fit the bill.
Feeling that his future success might well be in software, Phil then moved to T & B Computing (forerunner of AdvantageCS). …
Automatic renewal arrangements are popular and beneficial for both companies and consumers. Customers are saved the trouble of having to continually take actions to keep their subscription active, while companies improve their retention rates and forecasting abilities.
However, in the last few years, the legal environment has become more restrictive on automatic renewal arrangements. There’s been a push at national and state levels (Vermont being the most recent state) to better inform and protect customers from accidentally entering into long-term subscription service agreements, as well as enabling them to cancel out. It’s important for companies to be aware of, and plan for, complying with these regulations.
Fortunately, we have experience handling auto-renewal features, having …
For much of his 29 ½ years at AdvantageCS, Dan Sneed has been the go-to guy when it comes to data conversions. When he began working on them in the early '90s (see photo), each conversion was custom to the particular client. Dan remembers that it was Phil Montgomery (another soon-to-be retiree) that came up with the idea of CVT transfer tables and Dan was part of the team that developed them. A lot of the design and processes are still used today.
Dan can’t even hazard a guess at how many conversions he has done over the years, but it’s got to be a pretty big number. He has enjoyed the variety---he says that every client is a new challenge and he has found it rewarding to complete each successful conversion.
In addition to data conversions, Dan has worked on such varied areas as …
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