AdvantageCS is proud to announce that we have achieved Microsoft Gold Level Partner Status in the Cloud Platform Competency. The requirements for such a status are stringent, and only the top Microsoft partners achieve Gold.
The Microsoft gold competency process requires that a number of partner employees successfully complete technical exams to become Microsoft Certified Professionals on Azure technologies, and the company must meet certain performance levels. In addition, the partner must provide comprehensive customer references from successful cloud projects.Becoming a Gold Lever Partner reinforces to our clients that AdvantageCS is committed to a high standard of excellence and professionalism.
“The AdvantageCS Cloud Services team is committed to providing top-notch solutions for …
The Advantage Users Group (AUG) chose New Orleans, Louisiana for its 2019 gathering. The conference was held at the Crown Plaza Hotel, in the middle of the French Quarter. More than 50 participants from 16 companies attended the event for three days of sharing and showing. As usual, the AUG steering committee did a great job making the event run smoothly.
Dan Heffernan kicked off the meeting with his annual presentation of publishing trends and AdvantageCS news. Among the trends, the pivot to subscription revenue (advertising revenue has dropped significantly over the 10 last years) wasn’t new to the audience but factors such as paywalls, retention strategies, and AI technology are definitely changing the landscape. Relationships with social media are also adapting quickly, as Google and …
Last week, we had the pleasure of hosting Linda Thomas Brooks, President & CEO of the Association of Magazine Media (MPA) at our company headquarters in Ann Arbor, Michigan.As the leader of one of publishing’s primary professional associations, Linda has a unique perspective on the state of the industry. She took time out of her busy schedule to share this perspective with us.
While the MPA represents magazine content in all its forms, Linda focused on print media. She began by acknowledging the negativity and poor press that began several years ago regarding print. Some refer to print as “legacy media”---but that’s not necessarily a bad thing. Print media, including magazines, have a rich legacy of being trusted resources for readers around the world. Unlike other forms of content, …
This month, AdvantageCS hosted its annual management roundtable for its clients just prior to the Advantage Users Group conference in New Orleans, Louisiana. A group of executives representing a broad spectrum of publishing concerns ranging from data-only to print, from academic and B2B to B2C, from subscriptions to books, and from rapidly growing businesses to more declining markets. Participants also differed in their positions, from CEOs to CTOs to CMOs:
Jeff Baker, American Master ProductsAllison Belan, Duke University PressJeff Crosby, InterVarsity PressPaul Gee, American Medical AssociationReid McLaughlin, Agora/14WestLaird Popkin, Hearst Transportation Group/BlackbookTara Rebak, Newsmax MediaBonnie Roche, Crain CommunicationsTim Swietek, Ogden Publications
As usual, we wonder …
We are pleased to welcome Rachel Lipa as the newest member of the Product Development group led by Paul Sauter. Rachel joined AdvantageCS full-time in January, although she is not completely new to the company, as she was an intern here for the last two summers.
Rachel graduated with High Honors from the University of Michigan, with a Bachelor of Science degree in computer science, and a minor in statistics. Her elective coursework focused on web systems, computer security, artificial intelligence, database management systems, and accessible software design. She was named an EECS (Electrical Engineering and Computer Science) Scholar, meaning that she achieved a cumulative GPA of 3.9 or greater.
In addition to interning here at AdvantageCS, Rachel spent a summer as an intern at the …
Last year, we launched a blog post series called “Conversations with Clients,” a way for us to get to know our partners at client companies a little better. We were delighted to have a conversation with Steve Searle at Air Business Subscriptions.
Based in Haywards Heath, UK, Air Business Subscriptions is a leading service bureau for both B2C and B2B publishers, and has been in business for 40 years. They began implementing Advantage in 2016, and the team at Air Business is now in the process of moving additional existing publishers from their legacy system onto Advantage. They are also working on an exciting piece of new business, a scholarly publisher for whom they will be completing a two-phase migration through 2019.
(Steve Searle is pictured (on the left) alongside AdvantageCS’ …
It’s easy to assume that technology companies are full of, well, techies. But here at AdvantageCS, we have a diverse group of employees with a wide variety of interests and in some cases, hidden talents. Case in point: we have not one, not two, but three published authors in the office! And we have a round-robin book-writers group, which writes collaboratively. Let us introduce you to them.
By day, he’s our documentation specialist, by night Tim Martin is a prolific poet. His second published book, "Drowning at the Pool Party for Lifeguards," is a chapbook (small collection of poetry) described by the publisher as one which “visits the intersection of the broadly historical and the deeply personal, and explores how each works to inform the other. Mingling with poems about the Nazi …
Sending a clear and concise, yet detailed, invoice to your customers for every order is critical to receive accurate and timely payments. But some customers want to see a single statement that includes multiple orders, with the detail for each transaction.
This is where the Detailed Statements feature in Advantage comes into play.
Detailed Statements allows you to generate a single statement number that covers multiple invoices for a customer and tracks billing efforts against that statement. It also provides the linkage from that statement back to the order details. This allows you to access the in-depth information and present it to the customer at the level of detail that you choose.
Whether you provide an invoice representing a single debit to your customers or a statement that …
From discussions with our clients during account management sessions or through our user group conferences, they (or the organizations they serve) are looking to develop new products to compensate for the shrinking content subscription market. One part of that product development strategy is branching out to exist where their customers already are. And where are they? If they are among the 99.9% of users, then that would be on platforms by Apple, Google, Amazon, and Facebook.
This can be a controversial decision as it is well-documented how much publishers give up when “partnering” with these platforms—in revenue and in customer data. Why give up so much?
Brand recognition. Customers are likely on these platforms and already familiar with them and there are no complicated on-boarding …
Though that phrase may be overused, it is true here at AdvantageCS. The holiday season always brings festive decor and plenty of activities to help our employees get into the Christmas spirit.
This year, we hosted a workspace decorating contest (which the Support Center won for the second year in a row) and white elephant gift exchange, where the gifts ranged from a ping pong ball duck target game to a folding cane (see more photos on Facebook or here). We also observed Pajama Day---a staff favorite---with cookies and milk in the afternoon and the now obligatory Ugly Sweater Day.
The fun culminated in our annual holiday party at a local hotel. The party included a delicious feast, holiday music & movie trivia, and our ever-popular raffle in which employees could win a variety of …
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