• Jun 1, 2017
  • Can One Subscription Model Fit All?

    Is One Subscription Just Like Any Other?In discussions about the concept of subscriptions, I sometimes hear the suggestion that Advantage address market segments other than publishing and content …
    Jun 27, 2016
  • Yesterday's Needs Today

    In preparation for the 2004 Summer Olympic Games in Athens, Greece built over 20 new facilities to host the various events.  The cost to construct these facilities climbed into the billions of Euros. …
    May 4, 2016
  • The Best of “Both-and” Worlds

    How the AdvantageCS Development Team Optimizes Contrasting StylesI am, by temperament, indecisive.  Wishy-washy. Equivocating. I embrace both-and-ism rather than either-or-ism. It gets me in trouble …
    Feb 2, 2016
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7 Tips to Ensure Smooth, Clear Communication

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It shouldn’t take any of us much effort to come up with a list of …

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I just returned from a two week visit to Belgium and Luxembourg to support the …

Streamline Customer Service with PCI Pal

Apr 19, 2023
Even with online self-service tools, a significant section of customers still …