Power Your Subscriber Journey
ADVANTAGE: YOUR ALL-IN-ONE SOLUTION FOR SUBSCRIPTION MANAGEMENT
ADVANTAGE: YOUR ALL-IN-ONE SOLUTION FOR SUBSCRIPTION MANAGEMENT
Whether you’re supplying a mom with a book of classic fairy tales to read to her child, a physician with access to a journal highlighting the latest epidemiology research, a teacher with an eBook on the history of native peoples or an entrepreneur reviewing a business magazine discussing venture capital – you need a versatile subscription management platform that can deliver seamlessly to meet all of these needs.
That’s Advantage. It helps you create the best experience for your customers by covering all of the bases – from marketing promotions to order entry to finance – all in one integrated system.
Contact us to see how you can access the flexibility you need to deliver your content most efficiently.
With the Advantage ecosystem, you can build a cohesive platform that adapts as your business evolves, enabling you to serve your customers seamlessly from first click to renewal.
Sell your products with confidence
Turn every visit into measurable value
Simplify access with secure CIAM
Turn data into smarter insights
Deliver a premium subscription or membership experience with Advantage. Instant access to business, customer and marketing intelligence gives you the data you need to create offers that align with each customer’s interests.
You can depend on Advantage to help you: • find new subscribers • increase renewal rates (through price and premium testing) • decrease churn • market new products and bundles of products • adapt to the changing needs of your market with powerful tools such as free trial flexibility, upsell and cross-sell scripting and flexibility for each customer to choose what he/she wants to subscribe to.
Test out new revenue models and offers while still focusing on what is driving revenue. Manage multiple products, promotions, locations, languages and currencies to serve a variety of customers.
Advantage will help you test new revenue models (we support about 20 different models) and allows you to offer step-up pricing and unlimited renewal offer flexibility.
With instant access to all customer data plus flexible pricing schemes, incentives and payment options, your customer care team has the power to create a personalized experience for your customers. They’ll feel like you really know them, because you will!
Some of the ways Advantage helps you retain your customers include: • customizable upsell scripts • “save the cancel” flexibility • countless pricing and discount plan options • premiums/freemiums • delivery incentives • flexible renewal policies, payment plan options and terms • support and management of a membership model.
As an open system, Advantage plays well with other applications in your ecosystem, exchanging data seamlessly and securely. With a vast, open API coupled with workflow events which can trigger API calls to other systems, Advantage’s extensibility framework is powerful.
Advantage is integrated with such systems as: • marketing automation • payments and digital wallets • eCommerce platforms • single sign-on • paywalls • content management systems • customer data platforms • address hygiene • authentication • accounting and ERP systems • metadata exchanges • CRM platforms • warehouse automation, and more.
Advantage is constantly evolving. New technology and functionality are built into monthly updates, keeping you current and allowing you to implement new capabilities to further your success.
Here are a few of them: • Sky UI • workflow events • powerful landing page design tool • drag-and-drop reporting interface • integrated eCommerce and self-service platform • Apple app store integration
Advantage seamlessly manages both digital and print, providing cost-saving efficiencies.
Whether it’s entitlements, access to content, eBooks, pay-per-view, downloads or pdf versions of a magazine, Advantage can combine these with a print product and keep all the components of the bundle synchronized while allocating the income however you choose.
Cider is our fully-integrated eCommerce platform that includes powerful shopping cart and self-service capabilities, a marketing portal for marketers to create and assign promotions, design landing pages quickly, an admin panel for customizing the look and feel to match your brand and support for third-party plug-ins, such as Google and Adobe Analytics.
What sets Advantage apart as a superior subscription management and product order system is its total flexibility.
That flexibility, coupled with sweeping functionality, an open architecture, a built-in eCommerce platform (Cider) and an extensibility framework for easy integration of Advantage with other applications, all allow you to configure your ecosystem to operate your business exactly as you choose.
We’ve developed Advantage around the core business processes of subscription management and clustered feature sets within those processes to deliver an integrated solution.
Search below to learn about the different features of Advantage.
We start with Marketing Promotions--reaching out to your prospects and customers and providing them customized offers to acquire, retain and grow their engagement. Capabilities include the ability to:
See more detail here.
Advantage allows you to manage multiple products--digital content, eZines, eBooks, journals, magazines, newsletters, data, books, products and newspapers--as well as multiple languages, currencies and locations. Extensive renewal series and selection capabilities give you the tools to increase retention.
Advantage supports payment types around the world, including PayPal, Apple Pay, credit cards, direct debit and more.
Making certain the product is available and can be quickly delivered on-line or in boxed form is key to customer satisfaction. Advantage helps your team expedite delivery by accounting for inventory and managing shipping.
With Advantage, your team gains a 360-degree view of customers’ activities. Customizable workflows, deep customer history, direct tie-in to finance and built-in eCommerce, all help your team to be more agile.
Features equip them to manage:
The reporting and financial function permits you to see individual customer financial history in depth, updated continuously, as well as aggregate trends of customers and product activity. Features include:
Advantage is a strong fit for organizations that manage recurring customer relationships and complex business operations.
You may be a good fit for Advantage if you need to manage subscriptions, memberships, eCommerce, events, fulfillment, customer service, marketing, and financial operations within a single platform. Organizations choose Advantage when disconnected systems, manual processes, or growth objectives require a more integrated approach to managing customers, revenue, and operations.
Advantage is used by organizations of many sizes, from growing membership organizations and publishers to large global enterprises.
The common thread is not organization size- it's the need to manage complex recurring revenue operations, customer relationships, fulfillment, marketing, financials, and integrations within a single platform.
While Advantage is a leading platform for subscription and recurring revenue management, it also supports:
Organizations use Advantage to manage the entire customer journey (lifecycle).
Yes - Advantage supports B2B and B2C operations (or a mix of the two).
Organizations can manage individual customers, corporate and institutional accounts, memberships, subscriptions, orders, billing, and customer service without relying on separate systems.
Yes.
Advantage is designed to support today's hybrid publishing models. Whether you offer print, digital, or print-and-digital bundles, Advantage manages subscriptions, fulfillment, renewals, pricing, and revenue allocation while keeping all components of the offer aligned throughout the customer journey.
Organizations choose AdvantageCS because of our combination of industry expertise, comprehensive platform capabilities, and long-term commitment to client success.
For more than 45 years, we've helped publishers, associations, membership organizations, and other recurring revenue businesses manage their operations within a single platform.
In addition to our technology, clients value our experienced implementation, support, consulting, and account management services. AdvantageCS is more than just a software provider - we aspire to create long-term partnerships that help our clients adapt and grow over time.
Visit our FAQs page or check out our whitepapers to learn more about Advantage!