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Streamline Customer Service with PCI Pal
Even with online self-service tools, a significant section of customers still prefer managing their subscriptions and memberships over the phone, so it’s nice to know that Advantage can easily … -
Friday Five: Tech News & Subscription Trends
Welcome back to Friday Five! In this issue, we review new guidelines making subscriptions easier to cancel, Bonnier News taking over Readly, Apple’s new “Pay Later, Buy Now” service, ChatGPT banned … -
Highlights from INMA Subscription Summit 2023
I recently attended the INMA Subscription Summit in Stockholm on March 9th and 10th. This marked their first in-person event held since the New York summit in February 2020. In between, INMA held a … -
Introducing the Next Gen of Cider: Cider Plus
This April, it’s just one click away… Meet Cider Plus. It’s been a minute since we’ve updated you on our Cider eCommerce solution. Well, the wait is over! We are thrilled to announce the next … -
Tech News Roundup
Start your weekend off right with the latest issue of Friday Five! In this edition, we review Meta launching a new subscription service, OpenAI’s latest language model, The Telegraph's new puzzle … -
How Advantage Assists with Customer Retention and Churn
Ack! Not another industry post about customer retention and churn. (Nope, this isn’t that!) In the publishing industry, most “experts” will recommend your company start implementing ideas A, B, and …