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Data Ownership and Consent
It was hot and humid outside. I decided to stop by a coffee shop for some refreshments, but also to get myself out of the sweltering heat. I paid for my order and went on my merry way… or so I … -
SFG – AdvantageCS Partnership – Who Wants to Outsource?
In May, we announced a new partnership between AdvantageCS and SFG (see press release here). SFG is a service and technology company located in Big Sandy, Texas, with decades of experience serving … -
Customer Permissions (the GDPR way)
What’s the state of your email junk folder? Mine is pretty active with various promotions for IT related products and services. Occasionally, I’ve given out my contact information in order to … -
What Languages Do You Speak?
English, French, Dutch, Portuguese? Accounting, Marketing, Finance, IT? Or maybe SQL, C#, XML, JSON? In this digital age, most of us speak at least a small amount of technology language. It might … -
How to Comply with the Right to be Forgotten
Forget a customer? Why would you want to do that?The answer is: “because the customer requested it.”Welcome to the European Union’s General Data Protection Regulation (GDPR), which was passed in … -
Improve Sales and Customer Success with Advantage and Salesforce.com Integration
A growing trend involves companies purchasing different software packages for discrete functions in the organization, which necessitates effective and efficient integration between systems, working …