Congratulations to The Institution of Engineering and Technology (IET) who went live on Advantage this past week. This go-live completes the second phase of the IET's program called Know Your Customer (KYC). This phase involved the implementation of Advantage as the IET’s new sales order processing system, with integrations to other applications in the IET’s ecosystem.
The IET is one of the world’s largest engineering institutions, with over 168,000 members worldwide in 150 countries. Their products and services include more than two dozen journals, E&T Magazine, books, guides, webinars, regulations, job boards, videos and a vast digital library. They also provide services to the industry such as expert advice to the UK’s Parliament, Government and other agencies on engineering-related policy issues. The IET also awards professional qualifications to safeguard standards, manages more than 1,500 events each year, awards more than £1,000,000 in awards and scholarships each year and works with education providers to help inspire young peoples’ interest in engineering and technology.
Taking place at the IET’s Stevenage location, the project included the development of software enhancements and integration services and implementation of our new integration with Dynamics. A new website using Cider was also launched and can be accessed at shop.theiet.org.
Tim Zapawa, the AdvantageCS project manager, reports that the project team overcame various challenges during the implementation through much hard work, strong leadership, teamwork and organizational support. For the last six months or so, the project team---made up of functional and technical experts---appropriated a war room at the IET office and facilitated daily standups. The team pulled out all the stops in the final weeks of the project to achieve a smooth go-live, complete with an integration to Microsoft Dynamics, redesigned business forms and an updated Cider website with SSO.
Says Tim: “In addition to the successful business outcome, this project has been a truly enjoyable experience with many new friendships made. I look forward to working with the IET on the next phase of the program.” And, Tim adds, he will be sure to bring Strawberry Orbit gum for Keith and caramel M&Ms for Jan.
Keith Price, the IET Programme Manager added “This has been a fantastic team effort, involving many teams within the IET working closely with AdvantageCS throughout. It is the most complex phase of the overall program due to the scale of the changes made and the level of integration between AdvantageCS and other systems but the go-live has been very successful. The new webshop and sales order processing system provided by Advantage CS enhances the online user experience and is helping us to improve the overall service to our members and non-member customers. We’re very grateful for the on-site support provided by the AdvantageCS team and appreciate them spending time away from their families to help us make this go smoothly.”
Front Row (left-to-right): Nishank Bangera, Sophie Ashton, Louise Hall, Andrew Dingley, Keith Price, Richard Mundy, Sujata Malashetti
Second Row: Jan Ward, Karen Joynson, Shirley Rossall, Suzanne O'Brien, Nicola Lancaster, Tim Zapawa, Jacquie Newby
Third Row: Peter Barratt, Colin Marriott, Binoy Phillip, Andrew Burbidge, Genevieve Lubas, Amey Salvi, Alan Cherney
Not pictured: Steve Hammond, Tim Bell, Graham Goddard, Nina Harris, Francis Hsu, Keith Roberts, Marc Green, Kim Pybus, Su Netto, David Bacon, Peter Foord, and Martin Budge