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Xavier van Leeuwe, The Human Touch

Dan Heffernan recently interviewed Xavier van Leeuwe, CEO of Digital Marketplaces at Mediahuis Netherlands, about the book he co-wrote with Matthijs van de Peppel, The Human Touch.DH: Could you give …
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Nov 1, 2022
The European User Group Gathers

Day 1The European Advantage Users Group (EAUG) met on October 13th and 14th along the River Thames at the historic Savoy Place which is home to The Institute of Engineering and Technology (IET). …
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Oct 24, 2022
Highlights from St. Petersburg; Advantage Users Group 2022

Day 1The Advantage Users Group (AUG) recently met in sunny St. Petersburg, FL with a turn-out that represented about a dozen companies, including three overseas attendees from Mediahuis Belgium …
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Jun 7, 2022
Welcome to the American Board of Surgery

We are pleased to welcome The American Board of Surgery (ABS) to the community of Advantage users. ABS is an independent, nonprofit organization founded in 1937 to establish a certification process …
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Oct 22, 2021
Welcome New Client: The Upper Room

We are pleased to welcome The Upper Room to the community of Advantage users. The Upper Room is a global, ecumenical ministry and a part of Discipleship Ministries of The United Methodist Church, …
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Oct 21, 2021
Marketing / eCommerce forum 2021: “The money is in the popcorn”

AdvantageCS recently held a virtual Marketing and eCommerce Forum providing clients with an exciting opportunity to discuss industry trends and learn from each other, primarily focusing on the rapid …
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Jun 23, 2021

“With Advantage, ACS offers a customer relationship management solution that excels in managing subscriptions, mail order, and digital access. From my perspective, it has no equivalent in France and Europe. Another plus is the active user group of 50+ global clients who add enhancements to the software and with whom we can network.”

Emmanuel Chevalier

Director, Customer Relationship Information Systems

Bayard

“Our business is built on Advantage---it is the heart of all our transactions. I have always had great experiences with ACS staff, and Advantage continues to get better and better.” (Comment explaining his reasons for giving ACS staff and services an “Excellent" rating.)

Getty Sarno

Integration Strategist

14West Technology Solutions

"Bayard has found with AdvantageCS a reliable long-term partner---something that was considered risky by many other French publishers when it was selected 15+ years ago, being the first in the French and continental market."

Hubert Chicou

President of the Board

Bayard

I like how information stays if I have to move from subscriptions, for example, to something else---it's great not to have to look up the customer information again. And I like the flow of the tables; they flow from one to the next very well.

Denise Spickler

Senior Customer Service Rep

Wolters Kluwer Health

"We have a fabulous relationship with ACS. They give us a chance to contribute and shape the product, which is unique in the vendor world."

Suzanne Early

Advantage ERP Director

14West Technology Solutions

My favorite thing is the help section---it's great! And also, the tremendous flexibility of the system.

Terri Cannon

Client Services Manager

Aller Media

Advantage supports large parts of our business and we can almost always find a way to use it to do what we want to do. Through our user experience, and in talking to other Advantage clients, I am amazed by the multitude of ways that different people use different system modules and components.

Dominic Toasland

Product Manager

CDS Global

I have so many favorite things but I guess the top one would have to be the AdvantageCS staff. I've been working with them for quite a few years and everyone has always been friendly and helpful.

Joe Wixted

Manager, Fulfillment Systems

American Medical Association

I love all the different ways I can do promotions. Advantage offers so many possibilities!

Kirsten Wandall Ohlsen

CLM Data Manager

Aller Media

My favorite thing is the support of BPA audit requirements. I don't have to worry about it; it's always there and it works.

Randy Yi

Business Manager

American Association for the Advancement of Science

My favorite thing is the reporting. I like the flexibility and the fact that I can modify my own stuff.

Paul Aviles

Business Intelligence Manager

Mary Ann Liebert

"The system works smoothly and in accordance with our expectations."

Carsten Weber

CEO

Bonnier Magazine Data

“I have known and partnered with the staff of AdvantageCS since 2015, when we began laying the groundwork that led to the 2017 launch of a new business operating software system and deployment of their Cider web platform for eCommerce. They are people of integrity and deliver what they say they will deliver, and do it at--and at times, under—budget. They invested significantly in an ONIX integration project that has enabled us to have gold star data feeds to major accounts, and the strong subscription management capabilities of Advantage have enabled us to significantly grow our direct-to-consumer sales.”

Jeff Crosby

President & CEO

ECPA

(To the team upon going live on the final wave of their multi-phase migration to Advantage) “It was a wonderful launch. I would like to express our gratitude to you for the fantastic (double) launch of Advantage and the data warehouse at Mediahuis Nederland. Projects of this size and complexity are rare. But it was a great ride. Your commitment serves as an example to others. People often worked late into the night. There were teams in Portugal, America, Belgium and the Netherlands. Many bumps, and sometimes mountains, had to be overcome, and all this at a distance due to COVID-19 measures. But you all succeeded. From now on it all really starts with Advantage!”

Xavier van Leeuwe

CEO of Digital Marketplaces

Mediahuis Nederland

I have worked with other vendors implementing systems who didn't seem to care about the job or the quality of their work. I have learned that the most important thing about any vendor is their people. In my 17+ years of using Advantage and working with AdvantageCS, I am still impressed with the dedication and integrity of the people there. The quality of their work is important to them and I can trust them to work with me until I am fully satisfied.

Mark Fung-a-fat

Former Director of Business Systems

Massachusetts Medical Society

"Your staff are people who act with integrity. From veteran employees to the more recent hires, I’m very pleased with AdvantageCS as an organization.”

Tricia Koning

Former Director of Information Technology

InterVarsity Press

“We are extremely pleased to now have Advantage running in three countries---Denmark, Sweden and Finland. Having Advantage as the single subscription system provides the efficiencies, cost reductions, and superior capabilities we need to move forward. The people at AdvantageCS are real professionals.”

Svend Erik Hansen

Former IT Director, Business Solutions

Aller Media

My favorite thing is AdvantageCS as a company; there are so many dedicated people.

Klas Persson

Former Head of Marketing Systems, Business Technology

Egmont

News & Blog

Xavier van Leeuwe, The Human Touch

The European User Group Gathers

Highlights from St. Petersburg; Advantage Users Group 2022

Welcome to the American Board of Surgery

Welcome New Client: The Upper Room

Marketing / eCommerce forum 2021: “The money is in the popcorn”

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