Congratulations to Mediahuis Netherlands (MHN) who recently went live on Advantage following an extensive implementation project.
MHN is the publisher of the largest daily circulating newspaper in the Netherlands (De Telegraaf), along with several regional newspapers. Mediahuis Netherlands (formerly known as Telegraaf Media Groep, or TMG) was acquired in full by Mediahuis in 2017 and started their Advantage implementation project in May 2018.
The first phase of this project culminated this past September and included many software enhancements and integrations. As of now, the regional daily newspapers Noordhollands Dagblad, Haarlems Dagblad, Leidsch Dagblad and De Gooi en Eemlander are live on Advantage. The second cutover for De Telegraaf is planned for the first quarter of 2021. …
The 2020 European Advantage Users Meeting conference wrapped up today after four afternoons of presentations and discussions. Although the virtual format meant that there was no visit to a beautiful European city with dinners and other events to enjoy, the upside was that the ease of access meant that more people could participate. About 50 people tuned in for at least part of the program.
Philippe van Mastrigt kicked it off with his annual “Current Publishing Trends” presentation---always a popular discussion. Some of the major trends of the past year he reported were:
A higher demand for local news in the COVID period, when the demand had been declining prior to that time.
Certain segments of magazines increased circulation, including home and garden, cooking, youth, crosswords …
Based on its high levels of customer satisfaction and likeliness to recommend ratings from real users, Advantage has earned both the “Easiest To Do Business With” and “Best Support” awards in the mid-market category of the Fall 2020 report on review site G2.
Advantage achieved these top ratings on the Fall 2020 report by receiving positive reviews from verified users compared to similar products in the mid-market category. For inclusion in the report, a product must have received ten or more reviews.
“Providing superior support is a top priority here,” said Dan Heffernan, Vice President and Chief Product Manager at AdvantageCS. “It is tremendously gratifying to see that reflected in the ratings from Advantage users.”
“We also prioritize excellent communication with our clients,” Dan …
It was in 1990 that Our Sunday Visitor (OSV) first became a part of the Advantage family. In the years since, the two companies have gone through countless projects together---large and small---including upgrades, in-conversions and new development. Today, OSV is the largest provider of church envelopes and one of the largest Catholic publishers in the world, and all OSV divisions are operating on Advantage.
The Publishing division of OSV had been happily using Advantage for nearly 20 years when Harcourt Religion Publishers (now referred to as Our Sunday Visitor Curriculum Division) was acquired by Our Sunday Visitor Publishing in 2009. The conversion of the Curriculum Division to Advantage allowed Our Sunday Visitor Publishing to consolidate data, streamline customer service, improve …
Ken Nemerovski—known to all as “Nemo”—has been a fixture at ACS since early 1982; the earliest start date of anyone currently at the company.
In his nearly 38 years at ACS, Nemo always worked in sales in some capacity. Even though he officially moved to the Client Services Division in 2006 as a Senior Account Manager, he kept his hand in the sales game, with responsibility for selling additional software licenses and third-party products to ACS clients. Nemo also managed third-party relationships for the company as well as license compliance, monitoring usage for clients with such agreements. All that, while serving as the account manager for 14 ACS clients!
InterVarsity Press is one of them. “I have very much appreciated having Ken Nemerovski (aka “Nemo”) as our Advantage account …
A typical September sees us busily planning and preparing for the onslaught of fall trade shows and conferences. Coordinating booth furniture and graphics, booking flights and hotels and shipping collateral materials and giveaways are some of the usual tasks. This year, however, it’s all changed.
Many shows have been canceled outright, while others have decided to go the virtual route. That means more people can participate and saves on travel costs. However, what will the virtual experience be like as sponsors or attendees? This year will tell the tale.
AdvantageCS is a partner in the virtual World Media Congress put on by FIPP which takes place throughout September. Dan Heffernan will host a session with Paul Gee, Vice President, Digital Product Management and Development, The JAMA …
As noted earlier this summer, we’ve moved our annual European Users Meeting to a virtual format.
The meeting, which is free to attend and open to all Advantage users in Europe, the U.K., and Ireland, will be held Monday, September 28th - Thursday, October 1st. In addition to AdvantageCS company updates, product & feature demonstrations, attendees will have the opportunity to discuss how the publishing industry has evolved in the COVID-19 era. Three panels, featuring Advantage users from a wide variety of companies, will delve into the following hot topics:
● Adapting to an Increasingly Digital World● Weathering the Storm: Pandemic Retrospective and Strategies for Survival● Looking Ahead & Adjusting to the New Normal
Registration closes on Monday, September 21st — so don’t delay! …
This year marks our 40th anniversary as a company. A milestone to celebrate!
We have experienced many highlights and transitions over the course of those 40 years, including product advances, shifts in our business model, moving to new office locations, recessions and now, a pandemic. Our software and services are renowned for their functional breadth, reliability, richness and flexibility. We continue to expand our software and services to align with the never-ending advances in technology and business.
Let’s look at a brief history:
1980: T and B Computing was formed as a fully-owned subsidiary of Townsend and Bottum, a power plant construction company, using the talents of their IT staff to “go, make some money” using their programming skills. Our first two clients were a book …
Earlier this summer, we held our 10th annual fundraiser for Hope Clinic (www.thehopeclinic.org), a local nonprofit dedicated to providing free care (medical, dental, food, and more) to those in need. While their services are always necessary, they have become essential as the COVID-19 pandemic continues to impact millions of people. More individuals than usual are unemployed, increasing the need for food and other necessities. Since April, Hope has more than doubled its meal services, serving meals five times a week. They have also more than tripled the amount of groceries they’re giving away, with half the households receiving food assistance being new to Hope’s services.
Thanks to AdvantageCS’s deep connection to Hope Clinic---the organization was founded by Dr. Dan Heffernan, the …
Congratulations to Altroconsumo, a member of the Euroconsumers group, who recently went live on Advantage in Italy. This multi-phased ongoing project involves consumer advocacy organizations in five different countries---Portugal, Belgium, Brazil, Spain and Italy---that all promote and defend consumer interests, solve their problems, and help inform them about their fundamental rights.
The Italian project phase was spearheaded by Fabrizio Datrino, program manager, and Graziella D’Amico, project manager for the Advantage implementation project, with the executive sponsorship of Christelle Roche, Customer Care & Commercial Support Group Manager. Assisting on the project was a cross-country team that previously accomplished successful go-lives on Advantage in the other EU countries.
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