We are very pleased to welcome Nicole Stark to the Advantage family. Nicole is not exactly a newcomer, as she was an intern here full-time last summer and part time during the school year. She officially joined AdvantageCS in May, after graduating from the University of Michigan with a BBA, including a minor in computer science. Nicole is hoping to return to school for a master’s degree in computer science.
Nicole is the newest member of the Program Services group led by Doug Moore. As an intern, she worked on revamping the support site for clients and some of that work continues today. However, she is also working on Cider implementation projects, helping clients with their setup, especially of promotions. The first Cider project where she served as the lead just had a successful go- …
We recently wrapped up our 9th annual fundraiser for Hope Clinic, a local nonprofit dedicated to providing compassionate and practical help to those in need. Our relationship with Hope Clinic goes way back, as the organization was founded by Dr. Dan Heffernan, the late father of our Vice President & Chief Product Manager, Dan Heffernan.
Thirty-seven years later, Hope Clinic’s mission is to make lives better through holistic care. In practice, this means free health and social services for thousands of people across southeastern Michigan. Last year, Hope Clinic provided the following in four key areas:
Medical — 3,300 individuals with medical services
Dental — 3,800 dental visits
Food — 8,700 grocery trips & 5,400 hot meals
Care & Prayer — countless!
This year, we are …
The pace of Cider implementations continues to accelerate as more and more Advantage clients choose to make the move. Eleven clients are now live on Cider, with nearly 100 websites, marketing myriad items including digital, print, continuity programs, books and other products. Six more clients are in the process of implementing the eCommerce platform.
“Without a doubt, Cider was a HUGE win for Informa and Advantage,” says Carver Bonine, Business Systems Engineer at Informa, who went live on Cider earlier this year. “The team all went above and beyond to make this work---and work well---for us. Ultimately, it was AdvantageCS’ commitment to the Cider platform and determination to get Informa live on Cider that led to our success.”
Cider offers a marketing portal for speedy creation …
Last week, AdvantageCS staff and their family members gathered for our annual company picnic. After enjoying dinner at headquarters, we traveled to downtown Detroit to watch the Detroit Tigers take on the Toronto Bluejays. It was the 8th annual "Pink Out the Park" honoring breast cancer survivors and raising awareness of breast health. The first 10,000 attendees received a pink visor. Though the home team fared poorly and ominous weather threatened to rain on our parade, everyone had a marvelous time. Take a look at the photos!
We are pleased to welcome Nicole Mehmedovich to AdvantageCS. She comes to us with an exceptionally wide range of skills and experience.
Nicole spent 11 years at Computer Technologies Consultants, a provider of information technology services to commercial and Federal clients. Nicole worked for 7 years at the Department of State, Office of International Visitors in Washington, D.C. where she had a pivotal leadership role in developing the Student and Exchange Visitors Information Systems operation as a new division of the Bureau of International Affairs. She also worked with the Department of Homeland Security and the Department of Labor.
From there, she followed a friend to the American Association for the Advancement of Science (AAAS) where she worked as a senior systems analyst for 7 …
Spring is perhaps the biggest trade show season of the year. There are so many that you can’t go to them all and often there are more than one on the same date. Here are some of the events our people attended recently.
Our own Dan Heffernan was one of the featured speakers at ACT 9 at the Magazine Innovation Center at The University of Mississippi (Oxford, MS) recently where the theme was "Print Smart. Digital Proud." Dan's talk was titled "It's All About the Data" and he shared some experiences and ideas of how publishers from other sectors, such as newspapers, use data to drive their business growth. ACT 9 brings together magazine publishing industry leaders and journalism students which makes for energetic sessions and networking. AdvantageCS is a sponsor of this annual …
Meet with Advantage users from all over to share best practices and hear what’s new and what’s in the works at AdvantageCS. Register now for the 2019 European Advantage Users Meeting in Lisbon, Portugal, Thursday, September 26th and Friday, September 27th, 2019. The meeting will be hosted by Deco Proteste and will take place in their offices. Check out the agenda so far; it’s still in progress.
The keynote address will be given by Xavier van Leeuwe, of Telegraaf Media Groep in Amsterdam, and co-author of the book "How to Succeed in the Relationship Economy."
The registration deadline is August 25th. Note that we are now offering a special Early Bird price (before August 1st) as well as Group Pricing (groups of 4 or more) this year, so register today and bring your colleagues! …
Summer is almost here. Time for ice cream, going to the beach, baseball, Frisbee and vacations at the lake. And it's time to welcome our latest summer interns and learn a little about them.
And they are, from left to right:
Kennett Square, PA
College and major?
University of Michigan and Computer Science.
What led you to choose your major?
I chose my major because I enjoy the math and problem-solving aspects of Computer Science.
What are you working on at ACS?
This summer, I will be working on redesigning the demographic fields to allow clients to add custom fields with fewer restrictions.
What do you enjoy doing outside of work/school?
I enjoy playing and watching sports.
What was the last book you read for fun?
The Devil …
Recently, I participated in a lively discussion with a prospective client around customer payment options. I listed dozens of Advantage features (more on this later) and I was struck by the client’s uncertainty about which features they wanted to support. The discussion changed from what-can-Advantage-do? to what-should-our-business-be-doing? The marketing director wanted to test all options, the customer experience manager wanted frictionless payments, the finance director wanted to reduce fees and cash liability and the operations manager wanted simplified processing. The client realized they had not fully appreciated the complexity and impact of payment options.
In the past five years, there has been an explosion of studies on consumer payments and technological preferences. The …
Unsettling times. On so many levels.
The last year has been a challenging one for millions of people. If we look at broad strokes, bigotry, racism, poverty, violence, and hatred all raised their ugly heads at points during the year in the US and abroad. Across the Americas we witnessed oppressive regimes cracking down on their opponents violently and fatally. Radical, extremist groups killed and wounded across the globe in various attacks. Greed flourished. Power dictated. Scandal abounded. It has been a year that proved that humans can really be horrible to one another.
A bit closer to home, many of us experienced the difficulties of our human condition: friends and relatives were diagnosed with terminal illnesses, addictions were revealed, mental illness identified, and loved ones …
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