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Addressing Expanding Regulations for Auto-Renewal Consent
Automatic renewal arrangements are popular and beneficial for both companies and consumers. Customers are saved the trouble of having to continually take actions to keep their subscription active, … -
Client Connections: The Power of Conversations
Last year, we launched a blog post series called “Conversations with Clients,” a way for us to get to know our partners at client companies a little better. We were delighted to have a conversation … -
The Advantage Support Center: Always At Your Service
This year marks the 20th anniversary of the Advantage Support Center as it exists today. Prior to 1998, support was handled by the analyst teams, who also managed implementation projects and … -
Conversations with Clients
A team from Mediahuis (based in Antwerp, Belgium) recently visited AdvantageCS to work on integration requirements and specs. You can't have first-time visitors to Ann Arbor without sampling some … -
Extensibility Services in Advantage
Advantage offers many integration options within a technical ecosystem. One of those is done through Advantage’s Extensibility Services framework. This framework allows our clients to create custom … -
Forgetting a Customer (the GDPR way)
Forget a customer? Why would you want to do that?The answer is: “because the customer requested it.”Welcome to the European Union’s General Data Protection Regulation (GDPR), which was passed in …